BusinessObjects Board

Live office object refresh error - on demand with prompt

We are using SAP BI 4.1 SP4 (latest & greatest), the Live office object from MS-Power point refresh properly if the object is based on latest instance of a report or saved webi report document. It doesn’t matter if the underlying webi document has prompts or not.

However if the refresh option is set to ‘On demand’ and if underlying webi/ crystal document has prompts/ parameters the Live office object doesn’t refresh, at times hangs and throws errors.

It shows several errors:

  1. GetDocumentInformation exception (Error: WRE 99999)
  2. Object refrerence is not set to an instance

Refreshing a Live office object on demand works fine as long as underlying report doesn’t contain prompt. Is this a known bug or am I missing something. The prompt values doesn’t come up.


vaidhyee (BOB member since 2005-12-20)

I am exactly getting the same error. Did you resolve this issue


Vishnupriya (BOB member since 2014-12-05)

I have encountered the same error, is anyone found the solution?
Thanks


tsauyee (BOB member since 2015-01-06)