List of Universes does not appear in WebIntelligence.

When we login to WebIntelligence, we cannot see the list of available universes. What’s funny is that we were able to see them a few days ago, but can’t anymore and there has not been any changes made to our environment. Any ideas? :confused:


indy (BOB member since 2004-04-08)

Has anyone changed the user rights in the Repository for this userid? Have you tried logging on with a general supervisor id to see if you can at least see them listed for an id with access to everything?


MikeD :south_africa: (BOB member since 2002-06-18)

All user’s cannot see the list of universes including general supervisors.


indy (BOB member since 2004-04-08)

Can you see the Univ from Full Client? Is connectivity to Univ Domain from WebI server all right?


shamit (BOB member since 2004-07-01)

i’ve the same problem!!!

i see with full client the universe, i can import it. On the same machine i’ve webintelligence. i see the reports, but i don’t see the universes exported.


tholgar (BOB member since 2005-10-17)

how can i check tihs?
thx

my system:

BO 6.5.1
JRE 1.4.2_03


tholgar (BOB member since 2005-10-17)

Do you have access to supervisor? If you have, then login to supervisor, go to “Universe” tab do you see it there?

Or try creating a report with Full client, do you see the universe as an option while creating a new report?


shamit (BOB member since 2004-07-01)

Yes. I see it on supervisor. There are 2 universes exported and i can create new report with full client on it.


tholgar (BOB member since 2005-10-17)

Did you refresh the list of Universe in WebI? WebI caches this list in memory it can potentially be stale.


shamit (BOB member since 2004-07-01)

Ok. I’ve resolve the problem!!!

i did:

  • renamed the bomain_demo.key in bomain.key
  • replace JRE 1.4.2_03 with JRE 1.4.2_09
  • delete the exported universes in the repository with Supervisor
  • ri-exported the universes in the repository.

Thanks all


tholgar (BOB member since 2005-10-17)

Hmmm, interesting because we can see the list of universes via full client.


indy (BOB member since 2004-04-08)

try to rename the “bomain*.key” that u have in “bomain.key”.


tholgar (BOB member since 2005-10-17)