I wouldnāt consider installing anything but the full featured product. Use Supervisor to control what it can do. That way, anyone sitting at the PC can log in and use any feature or function. If you install only reader, for example, youāve crippled the installation.
Actually, I think the slice and dice panel would still be availble even without Explorer. What you wouldnāt get is the drill icon. But, Iām not sure.
I always install everything. Interestingly, in V6, there is no longer a licensing option for Reporter OR Explorer. They are now considered 1 product. You no longer have Infoview+Reporter+Explorer. What you now have is Infoview+BusinessObjects. Something like that. The point is that Reporter and Explorer have been combined.
In the v6 install program, I think there is no longer way to choose beetween infoview (refresh only) or reporter install (query creation and modif)
Do you know if there is another way (registry, others) to modify reporter installation in order to avoid users to create reports and give them as the old infoview package.
I have a question about Tech Support Licenses. How many does each company get? Iāve heard that each company only gets 2. That means only two people in the entire company are allowed to open cases with BO. Can this be true?
No, thatās not true. In fact, each user can call Tech Support if they wish, and they have the Tech Support code. As long as you keep all of your licenses up to date, they can all use Tech Support.
No, there is no limit. When I was at Verizon Wireless, I had 60 End User licenses, and each one could have used the Tech Support site and phone support, if I had given them the Tech Support code. As it was, I limited it to 5 of us.
I donāt think that is true. BusinessObjects does not want 5,000 different members from the same company logging cases. Your number of valid support accounts is limited by the support plan that you pay for. Certain support levels get 2 accounts, higher ones get 5. Iāve never worked at a company that allowed every single person access to log cases.
I donāt think that youāre supposed to give out the account information to every user at your company.
When I go to the BO Tech Supportās Online Customer Support page and click Enter under Registered Support Contacts, it asks me for my user name and password. Weāve been told that each company only gets two user names and you are not supposed to share those user names and passwords between employees.
Michael: When you were at Verizon were all 5 of you using the same user name and password or did you get BO to give you 5 accounts?
We have our repository and Datawrehouse on SQL now we are planning to move our Datawarehouse to DB2,do we need a new license for accessing DB2.donāt want to change the repository only data Warehouse.