LCM Error

general discussion
1

I am trying to migrate reports(webi/crystal) from dev to qa using LCM.I can migrate the crystal report successfully but when I try to promote the webi report from dev to qa,I am getting the following error:

Commit Status=Commit attempted and failed, Promotion Status=Failure : com.businessobjects.lcm.utilities.LCMException: com.businessobjects.sdk.biar.exception.XSDException$CESDKException: CE SDK Exception occurred : 'Failed while trying to obtain the connection provider object for system DB1CLNT001. Unknown entitlement system: DB1CLNT001. Logon cannot proceed. ’ (FWM 04002) cause:com.crystaldecisions.sdk.exception.SDKServerException: Failed while trying to obtain the connection provider object for system DB1CLNT001. Unknown entitlement system: DB1CLNT001.Logon cannot proceed.

we have 3 qa environments-qa01,qa02,qa03.I can migrate from dev to qa01 and qa02,but i cannot migrate to qa03.I migrate from qa02 to qa03 but the enduser does not want promotion from qa02 to qa03.How to overcome this issue.

Any help would be highly appreciated.

Thanks
Shruthi

shruthi (BOB member since 2008-02-25)

2

there must be a group DB1 in qa-03 which might be still pointing to development…thats a wild guess…try to remove the group from your qa environment and try to do a migration from dev to qa-03 and also cross check the groups in qa-01 and qa-02

bobadshah (BOB member since 2008-01-09)

3

Worked for me and thanks

shruthi (BOB member since 2008-02-25)