BusinessObjects Board

Issue with fonts changing seemingly of their own accord

Hi All,
We are having a problem with our XLF. We are using SAP BO Dashboards 4.1 SP2.

We have a label for which the font is defined as Arial(iOS 5+ , Windows 8,Android 4.0+) , 18.

When we launch the XLF directly in SAP BO Dasboards , its absoultely fine.

But when we perform the following process , the font is changing to Verdana.

  1. Create LCMBIAR (which includes the same XLF , UNX , other dependecies )

  2. Promote the LCMBIAR to the BO Server.

  3. From SAP BO Dashboards , retrieve the XLF from repository.

  4. Check the font for the Label - Its showing Verdana.

The problem is a little wierd and very frustrating. This doesn’t happen for every label. And we have tried deleting and recreating the labels and it still happens.

Thanks,
K


padre :us: (BOB member since 2006-03-01)

That is very weird. And almost definitely something you are going to have to get SAP themselves involved in.

Normally, I would guess that at some point in the process the dashboard is rendering on a system that doesn’t have the font installed. But that is highly unlikely for Arial. It also would affect all of your labels, not just some of them.

This looks more like a specific piece of the dashboard file is getting corrupted during the migration or import process, and Xcelsius is recovering with the default font information. Why this is happening or how to fix it is still a mystery to me.


Lugh (BOB member since 2009-07-16)