Issue while accessing Crystal reports On VISTA Using JavaSDK

building reports crystal reports
1

We are facing problem while accessing Crystal reports On VISTA Using Crystal SDK API (java Client) same issue on the Sun Solaris 10. But same code (API) is working on Windows XP.

Report Server Details
BO XI Version : BO XI - 11.00 (R1)
OS : Windows XP
Fire walls : NO

Client Server Details :
Client API : Crystal SDK API(V.11.00)
OS : Windows Vista (SUN Solaris 10)
Firewalls : NO

STEPS For Accessing Crystal Reports using SDK API

STEP 1
Logon to the CMS - Done (Able to logon to CMS Server)

STEP 2
Get an InfoStore object - Done (Getting Infostore object)

STEP 3
Access All report object using Infostore -Done
STEP 4
Query the InfoStore for the report -Done

STEP 5
Create a reportsource object from the report document
– ( Fail - We are facing problem while getting ReportClientDocument Object from ireportAppFactory.openDocument(….)

                                            IInfoObject infoObject = (IInfoObject)infoObjects.get(0);
                                            IReportAppFactory ireportAppFactory = (IReportAppFactory) enterpriseSession.getService("RASReportFactory");
           clientDoc = ireportAppFactory.openDocument(infoObject,0, java.util.Locale.US); //( Fails to open – No response in the Windows - Vista OS)

…

STEP 6
Pass the reportsource to the Viewers SDK ( )

We are facing problem in the STEP 5 while getting the ReportClientDocument object on the Windows Vista & SUN Solaris 10. It’s not showing any error and just waiting for the response from server.

Do I need to register any DLL on Client machine – Vista ? . Can you please help me to resolve this issue ?.

namasuresh (BOB member since 2009-05-19)