IReportAppFactory openDocument method hangs on windows serve

I’m not sure what’s going on here, but our code works fine on one windows box, but just hangs on the other… it happens on the factory.openDocument… anyone know of anything that could cause this? Any settings I need to look at? Any help will be much appreciated… I’m just not sure what else to look for? Thanks in advance!


	/**
	 * Opens the ReportClientDocument for editing purposes.
	 * @param enterpriseSession
	 * @param infoObject
	 * @return 
	 * @throws SDKException
	 * @throws ReportSDKException
	 * @throws IOException
	 */
	private ReportClientDocument openReportClientDocument(IEnterpriseSession enterpriseSession, IInfoObject infoObject)
			throws SDKException, ReportSDKException, IOException
	{
		IReportAppFactory factory = (IReportAppFactory) enterpriseSession.getService("RASReportFactory");
		ReportClientDocument rcd = factory.openDocument(infoObject, 0, java.util.Locale.US);
		out("\nREPORT WITH DATA IS OPENED SUECESSFULLY\n");
		return rcd;
	}

mattlscc (BOB member since 2009-01-28)

Were you able to find any resolution to this problem?

I am encountering the same issue. I have BOE XI 3.1 installed on three different windows boxes. openDocument method call works when connected to two of the three and hangs when connected to the third.


pbshaw (BOB member since 2010-03-10)

Posted: 11 May 2010 22:13
Post subject: Re: Unable to create newDocument using IReportAppFactory


RAS components on the server and client (SDK) both “listen” – this behavior is unique among the BOE SDKs … it also poses challenges when firewalls sit betwen the BOE server and the box running the SDK.

I believe this to be the cause of my issue.

More ifno can be found at


pbshaw (BOB member since 2010-03-10)