BusinessObjects Board

Internal error bolightsrv error BOL #5 No open document

building reports webintelligence legacy 1/2
#1

Hi Gurus,

We are receiving the following error while running the report in WebI(2.7)
“Internal error bolightsrv error BOL #5 No open document
(returned by function Refreshing Document)” .

We have restarted the WebI server still we are getting the same error.

The same report is running fine in Thick Client without any errors.

Thanks in advance…

Regards,
Murali

muralinst (BOB member since 2006-01-23)

the page cannot be displayed Error
#2

Read this document from BO website

http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=5978&sliceId=&dialogID=4506184&stateId=1%200%204508016

haider :es: (BOB member since 2005-07-18)

#3

Hi,
Sorry for the late reply the link which you send was really useful.
Still we are getting this error only at the morning time(Peak time).
when we ran the same report at evening time we won’t get this error,
we are getting output successfuly…

Regards,
Murali S

muralinst (BOB member since 2006-01-23)

#4

I’m experiencing the same issue - except sometimes I am able to run the report successfully in Webi, and the rest of the time I get the BOL #5 No Open Document error.

According to the document on the BO website, there are two resolutions:

I’m not sure what is meant by resolution #1. Maybe I’ve overthinking it. Does this simply mean to refresh the document or try opening it again?

I checked the connection and it is set to synchronous mode.

esstwokay (BOB member since 2007-05-21)

#5

I have checked in my universe the connection mode also synchronous only even i’m getting the same error.
Please help me yar :x

muralinst (BOB member since 2006-01-23)