Installation Issues -While Upgrading BOXI 3.1 SP2 to SP5

We are planning for Upgrade of BOXI 3.1 SP2 ( OS - Solaris 10 ) to SP 5 .

The Choose path is to have an initial installation of SP 5 .

We have not choose to uninstall SP2 and and BO XI3.1 by using /opt/boxi/AddRemove.sh .

We have removed the directory /boxi3.1 where BO was previously installed and then re -created the boxi3.1 installation directory and proceeded to install the software .

The installation completes with the issue " CMS not Started- Giving Up "

We are not facing this issue all the time .It occurs occasionally and we are not able to identify the root cause.

While investigating the log file we found that the CMS is started once successfully and then when the restart happens the issue occurs .

I have attached the log file . Please have a check with the same and suggest some work around . Its very critical for our product and its seen with the top most Priority.

Plz suggest .


karthiktr (BOB member since 2012-08-30)