BusinessObjects Board

iDoc not getting processed in Real Time job

Hello,

I have done the configurations to receive iDoc from SAP in BODS. Then an iDoc is sent from SAP. The Real Time Services on management console shows that request is received successfully. But I cannot see output xml file created. When I checked the real time services and client interfaces, I could see all are in green.

But the real time job status shows its in running state. It has been in running state for 2 days. Trace shows as below. There is no error message. (DS version: 4.2)

14.2) 04-24-14 18:47:41 (18417:1140171104) JOB: Optimizing job <JOB_BODS_RT_IDocMatmas01>.
(14.2) 04-24-14 18:47:47 (18417:1140171104) JOB: Job <JOB_BODS_RT_IDocMatmas01> is started.
(14.2) 04-24-14 18:47:47 (18417:1140171104) DATAFLOW: Data flow <DF_RT_IDocMatmas01> is initialized.
(14.2) 04-24-14 18:47:47 (18417:1140171104) DATAFLOW: Data flow <DF_RT_IDocMatmas01> using IN MEMORY Cache.
(14.2) 04-24-14 18:47:48 (18417:1140171104) DATAFLOW: Data flow is initialized.
(14.2) 04-24-14 18:47:49 (18417:1140171104) DATAFLOW: Data flow using IN MEMORY Cache.

Can anyone please let me know if there is anything missing in the configuration? How do I resolve this issue?

Rajesh


rajesh.keezharan (BOB member since 2014-04-27)

:frowning:

Any inputs ???


rajesh.keezharan (BOB member since 2014-04-27)

Hi Rajesh,

There is no easy way to troubleshoot real time job. But you can do this in order to make sure there is no flaw with the data flow.

–> Get an IDOC written into a file(Using file port option in SAP).
–> Get the file(IDOC) into a path where BODS can read it.
–> Open the IDOC message type in the designer and give the path in the IDOC test file box including the file name and extension if any.

–> Now run this job as a regular batch job in the designer and see what is the problem.
–> Once you have the file read and written scuccessfully, remove the path and re-run an IDOC to the BODS Port.

Let me know how this goes.


Randy_KP (BOB member since 2012-10-23)