Idle time setting in WebI XIR2

server administration XI Server Discussion
1

All,

We are currently on BO enterprise XIR2. The users need to be logged out of Webi after 30 minutes of inactivity.
Where can I find this setting?
I found one “connection timeout” in CMC- Servers- WebI report Server setting. Is this for Report connectivity or will this also work for my requirement?

Appreciate any response,

Thanks,
M

marym (BOB member since 2006-09-21)

2

Hi there

There is a session timeout property I’ve seen before in one of the .jsp’s or xml. I believe it is in one of the subfolders beneath Tomcat if using this as your application server. It is set to 20 minutes by default. if you search for session you should find it. Could change 20 to 30.

Not sure about the webi report server - I’d guess this related to the time before the process it controls end rather than the logout property.

Hope this helps - sorry I cant’ be more specgic about the file concerned.

philipo (BOB member since 2005-07-22)

3

Thanks Phillilp,

I found the xml that you were referring to it is in
"…\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\web.xml

I find that although this is 20 minutes, my connection timeout in the webreport server is set to 240 min. My session still stays to 4 hours even though session timeout is set to 20 min.
Is it possible that even though <session - timeout> parameter is set to 20 min, because of the connection timeout the session stays active?
Thanks,

marym (BOB member since 2006-09-21)

4

Your welcome.

This sounds to be the case. You could try reducing this - though you may find any long-running reports wouldn’t finish. There is also a connection timeout for inactive jobs on the properties of the connection server you may wish to check.

Hope this helps
Thanks

philipo (BOB member since 2005-07-22)

5

Theres another timeout for the ConnectionServer “Timeout for Inactive Jobs” and currenly set to 500 minutes!! I dont think we’ve changed it, so i’m guessing thats default.

I cant find any BO documentation that explains what this timeout actually does!! (i.e. disconnects from the datasource?)

rob_bo :uk: (BOB member since 2005-08-04)

6

I found this document on the SAPSupport site:

“Troubleshooting Time-outs in BusinessObjects Enterprise XI”: https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/606e9338-bf3e-2b10-b7ab-ce76a7e34432

Geert :belgium: (BOB member since 2002-07-10)

7

Great manual but all the KB articles are old BO links so how do we translate into the KB used by SAP?

tenather :us: (BOB member since 2002-08-29)

8

In the new SAP support site, click on search and use the KB article number.

Thanks,
Kon

konquistador :us: (BOB member since 2006-01-04)