I need to schedule a report to be dispatched to a shared drive.
I have enabled unmanged disk drive from CMC have given the destination location as \btg116892\bodatafiles. Also I have given a username and password that have write access to the shared drive.
However when I schedule a report from infoview to be dispatched to the location mentioned above the following error is given :
login error. CrystalEnterprise.DiskUnmanaged: Logon failure: unknown user name or bad password.
The username and password are proper. But still getting the error.
I would like to know if it is possible to schedule a report directly from infoview to a shared drive (which is no way related to the server where BO application is installed) “just by enabling the unmanaged disk” from CMC settings (without giving the destination location, username , pasword in CMC).
Because if this is possible then users can directly schedule a report from his inbox without having to reveal their passwords to us.
pooja,
You can schedule the report and no need for the user name and pwd.
just you need to give acess rights to the users.In fact i had a similar problem long back
Your reports run under an application ID that needs the permission to write to the unmanaged disk or when scheduling user needs to put in their ID and password. We have had beter luck getting application ID permissions to work when writing to share drives.
We have found that current version of BO 11.5.7.770 that we have installed, has Service Pack 1.
This version of BO has an issue. It can dispatch scheduled reports only for that destination location, present on the server, where the BO application is installed.
For dispatching a scheduled report to any other location i.e. other than the box itself current service pack version needs to be upgraded to BOXIWIN_SP3.
The detailed description of the issue and its resolution is as follows :
ADAPT00553420 Patch ID: 38326364
Description:
Reports may not be scheduled to an unmanaged machine.
The scheduled job fails, and the following error message appears: “Login error: CrystalEnterprise.DiskUnmanaged: Logon failure: the
user has not been granted the requested logon type at this computer.”
The problem happens when the Scheduler tool has rights to the unmanaged disk but has not been granted the “allow logon locally”
right on the job server machine. The Microsoft Windows function LOGON32_LOGON_INTERACTIVE is called, which requires that
the “allow logon locally” right be granted to the impersonated user.
New Behavior:
This problem is resolved.
A registry key named ImpersonationInteractive has been added. To solve the problem, the value of the key must be changed to 0.
When the value is set to 0, the LOGON32_LOGON_CLEARTEXT function is called, which does not require that the impersonated
user have the “allow logon locally” right. When the value is left to the default value of 1, problem remains because the
LOGON32_LOGON_INTERACTIVE function is called.
Known Limitations:
The registry key is added automatically when scheduling to an unmanaged disk location for the first time after this HotFix is applied.
After changing the registry key value, the Crystal Report Job Server must be restarted before the change will take effect.
Hi pooja,
Thanks for such a detailed answer.Would you be able to solve my current problem as well.
We have recently upgraded to BOXI.In report level ,for some reports when the user refresh
desktop intelligence boxi is getting fully closed or when the user tries to save the report
the same problem comes.I tried in forumn but no good answer to solve the issue.
rgds
John
(BOB member since 2005-07-18)
(BOB member since 2005-12-23)