Here is a new one...

building reports crystal reports
1

I can open up this Crystal report(s)using desktop Crystal but when I try to open it through InfoView I get the following error messages:

The Auditee Manager failed to audit event. [RCIRAS1144][RASLIB9000]

or

Unable to open file 1c7863e42e11942a.rpt

However, continually try to open the report by going back and forth does result in the report eventually opening.

=========

I tried to recopy the report back into InfoView and recycled my BO Production servers

This issue does not exist when I attempt the run the similar report(s) within DEV and TEST boxes which are similar in setup.

di652 (BOB member since 2005-02-24)

2

Are you running multiple Crystal Processing services as cluster in Production? If so, there could be machine which host Crystal Service not able to communicate to the CMS Service properly. It may be due to network, firewall, OS issue. Check with your admin.

karthicse :india: (BOB member since 2006-11-08)

3

Thanks Karthicse, I found the problem that was plaguing me. The administrator before me left Trace running on Crystal servers thus allowing the drive to become full on one of the machines.
I removed the trace then cleaned up the drive and the reports have been running fine ever since.

This one did give me a headache :hb:

Thanks again, :smiley:

di652 (BOB member since 2005-02-24)