HELP!! Crystal Report Scheduling

general discussion
1

Hi All

We are running the latest versions of BOB and Crystal and have not been able to sucessfully get scheduling of a Crystal report to work thru InfoView. It runs interactively fine… Is there some type of setting we are missing? We are running on windows…

Thanks

CharlieBobj (BOB member since 2009-07-08)

2

Please provide detail information. How latest is latest? What’s the error you are getting?

zack :us: (BOB member since 2007-08-02)

3

We are running Crystal 2008

It ends in a Pending state…

CharlieBobj (BOB member since 2009-07-08)

4

Log in to the Central Management Console and check the ‘servers’ section. Make sure that the ‘Crystal Reports Job Server’ is running and enabled (are the icons for all the servers the same).

Orange :netherlands: (BOB member since 2006-09-18)

5

thanks for he Help everyone…

I found the issue, for some reason we were missing the “Crystal Reports Scheduling” server/Service, after I added it in, it resolved the issue.

These were new server installs, so it leads me to beleive that this service is not setup automatically?

Thanks

Charlie

CharlieBobj (BOB member since 2009-07-08)

6

Good to hear its working again, but it should have been created when you installed the product.

Maybe you should run the Diagnostic Tool to make sure all functionality is working for that environment.

Orange :netherlands: (BOB member since 2006-09-18)

7

Another Interesting note; Webi Scheduling worked out of the box, it was just Crystal that was having an issue with scheduling.

Thanks

Charlie

CharlieBobj (BOB member since 2009-07-08)