I am getting the following error after installing BO 4.3 SP 3. See attached.
Hi,
Should start Apache Tomcat for BI.
Mussa
I tried restarting Tomcat. I am still have the same issue.
Hi Kumaran,
This is a Tomcat issue, it means that there is some sort of config issue with Tomcat.
It’s difficult to diagnose without seeing more but check your Tomcat log files which should give some sort of idea.
Steve
Please see the attached error from the stdout.log
Feb 14, 2024 7:53:43 AM org.apache.tomcat.util.digester.SetPropertiesRule begin
WARNING: Match [Context] failed to set property [debug] to [0]
Feb 14, 2024 7:53:43 AM org.apache.tomcat.util.digester.SetPropertiesRule begin
WARNING: Match [Context] failed to set property [trusted] to [false]
SEVERE: Context [/BOE] startup failed due to previous errors
Feb 14, 2024 7:55:49 AM org.apache.catalina.core.ApplicationContext log
INFO: Closing Spring root WebApplicationContext
Feb 14, 2024 7:55:50 AM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesThreads
WARNING: The web application [BOE] appears to have started a thread named [Timer-4] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
It says that the startup failed due to previous errors but I can’t see those from what you’ve provided.
If you’re happy to get rid of all those log files to get rid of the noise then do so. Stop Tomcat, delete (or move if you wish to keep them) and restart Tomcat.
Look carefully in the log files that get created. Post back with your findings.
1 Like
stderr log files
2024-02-14 22:36:30 Apache Commons Daemon procrun stderr initialized.
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server version name: Apache Tomcat/9.0.65
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server built: Jul 14 2022 12:28:53 UTC
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server version number: 9.0.65.0
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: OS Name: Windows 10
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: OS Version: 10.0
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Architecture: amd64
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Java Home: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\jre
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: JVM Version: 8.1.089
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: JVM Vendor: SAP AG
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_BASE: C:\Program Files (x86)\SAP BusinessObjects\tomcat
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_HOME: C:\Program Files (x86)\SAP BusinessObjects\tomcat
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dfile.encoding=UTF-8
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dcatalina.base=C:\Program Files (x86)\SAP BusinessObjects\tomcat
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dcatalina.home=C:\Program Files (x86)\SAP BusinessObjects\tomcat
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dbobj.enterprise.home=C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xrs
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -XX:MaxMetaspaceSize=1024M
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.awt.headless=true
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -XX:+HeapDumpOnOutOfMemoryError
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xloggc:C:\Program Files (x86)\SAP BusinessObjects\tomcat\logs\tomcat.gc.log
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -XX:+PrintGCDetails
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -XX:+UseParallelOldGC
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djdk.tls.client.protocols=TLSv1.2
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: exit
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: abort
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xms256m
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xmx4096m
Feb 14, 2024 10:36:31 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xss1024k
Feb 14, 2024 10:36:31 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: Loaded Apache Tomcat Native library [1.2.35] using APR version [1.7.0].
Feb 14, 2024 10:36:31 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true], UDS [true].
Feb 14, 2024 10:36:31 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: APR/OpenSSL configuration: useAprConnector [false], useOpenSSL [true]
Feb 14, 2024 10:36:31 PM org.apache.catalina.core.AprLifecycleListener initializeSSL
INFO: OpenSSL successfully initialized [OpenSSL 1.1.1q 5 Jul 2022]
Feb 14, 2024 10:36:32 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler [“http-nio-8080”]
Feb 14, 2024 10:36:32 PM org.apache.catalina.startup.Catalina load
INFO: Server initialization in [1505] milliseconds
Feb 14, 2024 10:36:32 PM org.apache.catalina.core.StandardService startInternal
INFO: Starting service [Catalina]
Feb 14, 2024 10:36:32 PM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet engine: [Apache Tomcat/9.0.65]
Feb 14, 2024 10:36:32 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\AdminTools]
Feb 14, 2024 10:36:34 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 14, 2024 10:36:34 PM org.apache.catalina.util.SessionIdGeneratorBase createSecureRandom
WARNING: Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [188] milliseconds.
Feb 14, 2024 10:36:34 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\AdminTools] has finished in [1,892] ms
Feb 14, 2024 10:36:34 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\bipodata]
Feb 14, 2024 10:36:36 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 14, 2024 10:36:36 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\bipodata] has finished in [1,535] ms
Feb 14, 2024 10:36:36 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\biprws]
Feb 14, 2024 10:36:36 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 14, 2024 10:36:36 PM org.apache.catalina.core.ApplicationContext log
INFO: No Spring WebApplicationInitializer types detected on classpath
Feb 14, 2024 10:36:36 PM org.apache.catalina.core.ApplicationContext log
INFO: Initializing Spring root WebApplicationContext
Feb 14, 2024 10:36:49 PM com.sap.commoncryptolib.provider.SAPJCE getOwnVersionFromManifest
WARNING: Manifest file not found
Feb 14, 2024 10:36:49 PM com.sap.commoncryptolib.provider.SAPJCE traceProviderInfo
INFO:
SAPJCE version : 8.5
CommonCryptoLib : null
CommonCryptoLib version : 8.5.44
Crypto Kernel version : 8.4.47
FIPS 140-2 mode : YES
Feb 14, 2024 10:36:58 PM org.apache.cxf.endpoint.ServerImpl initDestination
INFO: Setting the server’s publish address to be /
Feb 14, 2024 10:36:58 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\biprws] has finished in [22,244] ms
Feb 14, 2024 10:36:58 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\BusinessProcessBI]
Feb 14, 2024 10:37:04 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 14, 2024 10:37:06 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\BusinessProcessBI] has finished in [8,006] ms
Feb 14, 2024 10:37:06 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\clientapi]
Feb 14, 2024 10:37:09 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 14, 2024 10:37:09 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\clientapi] has finished in [3,382] ms
Feb 14, 2024 10:37:09 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\docs]
Feb 14, 2024 10:37:10 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\docs] has finished in [45] ms
Feb 14, 2024 10:37:10 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\dswsbobje]
Feb 14, 2024 10:37:21 PM org.apache.jasper.servlet.TldScanner scanJars
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\dswsbobje] has finished in [16,498] ms
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\host-manager]
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\host-manager] has finished in [70] ms
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\manager]
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\manager] has finished in [54] ms
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\ROOT]
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory [C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\ROOT] has finished in [33] ms
Feb 14, 2024 10:37:26 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler [“http-nio-8080”]
Feb 14, 2024 10:37:26 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in [53883] milliseconds
I can’t see anything obvious in there.
I notice that you are setting up HTTPS, is your URL correct? Is your port number correct?
What do you have defined in your server.xml in terms of ports and keystores?
When you installed, did you choose to deploy the web content at the same time or the option to do it later?
Finally, you could try and rebuild what’s in the work folder. Stop Tomcat and delete or rename the Catalina folder which is in the work folder. Start Tomcat and it will rebuild the Catalina folder and its contents. This can sometimes fix contents such as this. Give it time though, it won’t be ready until the Tomcat exe process stops growing in size.
If nothing jumps out then it’s difficult without seeing it. You are using HTTPS, is there a valid certificate coming up? I feel there must be something else in the Tomcat logs somewhere…