Freezing the Business Object Screen

[system]

Hi,

I am using a Business Object 6.5 Desktop reporter and when I click on Edit Query it doesn’t open the query panel and whole business Object screen got freezed.

Can anyone help in this …report is working on other computer and I am able to open it without any error. ?

Thanks

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ravi.boinfa (BOB member since 2008-10-02)

[system]

Try uninstalling and reinstalling BusinessObjects

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darcstorm (BOB member since 2008-07-22)

[system]

I have tried this option also but still not able to open the query panel …is there any specifc file or code which needs to be check for proper functioning of this ?

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ravi.boinfa (BOB member since 2008-10-02)

[system]

is it only the query panel that you can not open?
How about all other dialog like the data manager?

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darcstorm (BOB member since 2008-07-22)

[system]

It’s possible that the Query Panel is shown but it was moved out of the screen so it’s not visible now. Try this resolution from the Reporter FAQs:

FAQ: Reporter

Help, my Slice and Dice panel or my Query panel has disappeared. Press and space. This displays the standard windows menu. Now select Maxsimize and the appropriate window should now be displayed. If you are using Citrix you may need to edit the registry in order to alleviate the problem. The appropriate key to delete is: HKEY_USER\Software\Business Objects\BusinessObjects\5.0"UserName" where “UserName” is the BusinessObjects login of the user encountering the problem. …

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Marek Chladny (BOB member since 2003-11-27)

[system]

Thanks Mark !!!

it was the User Preference Problem…

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ravi.boinfa (BOB member since 2008-10-02)