failed to write the database connection string to registry

  1. I restarted CMS. But it cann’t startup.
  2. CCM–>CMS Properties–>Configuration tab, I got error message: “Failed to get database connection string from the system.”
  3. After I select the ODBC, I get another error that it “Failed to write the database connection string to registry.”
    cms.JPG

Jcat :cn: (BOB member since 2007-06-09)

JCat,

What database are you using for your repository? Have you checked it to see if the repository tables were created during the install?

Mitra


Mitra Moini (BOB member since 2002-09-01)

I am getting same error as below:

Failed to write the database connection string to registry

Failed to retrieve cluster name from the database. Reason: The connection string does not have a valid format. Check documentation for valid format for this type of database subsystem.
while BO XIr2 CMS configuration with MS SQL server 2000 and the same case for MS SQL server 2005. I have applied the latest service pack. Still I am getting the error.

Jcat,
Have you resolved the issue, Please let us know.

thanks


mikejames :us: (BOB member since 2005-09-11)

In my case, the error is caused by DLL conflict.

C:\WINDOWS\system32\libeay32.dll

The installation of another software cover this dll file.

I have tried to ask BO support people if there is any way to solve the confliction. But they said NO.

Best regards.


Jcat :cn: (BOB member since 2007-06-09)

Thanks for the reply Jcat.

If you have you resolved the issue then please let us know the steps to resolve. Thanks in advance.


mikejames :us: (BOB member since 2005-09-11)

I got the below error

Failed to write the database connection string to registry

Failed to retrieve cluster name from the database. Reason: The connection string does not have a valid format. Check documentation for valid format for this type of database subsystem.

This is resolved by replacing the dll
C:\WINDOWS\system32\libeay32.dll of version 0.9.8.3 to libeay32.dll of version 11.5.7.608

Related links
http://www.cube316.net/blog/archives/200710/147
http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do;jsessionid=81CBFB3448133E801D4706FC1F905A9E?cmd=displayKC&docType=kc&externalId=c2018758&sliceId=&dialogID=9346926&stateId=1%200%209344712


mikejames :us: (BOB member since 2005-09-11)