Export Webi Document to Excel or PDF-Save as window no focus

Create a Webi Document (Webi XI3.1)
Select: Save to my computer as excel

Normally a window opens up with pop up box e.g. File Download - Open Save etc

What is happening is the window/popup does not come up… it is hidden behind the screen/minimised to toolbar.

Same thing happens was save to my computer as pdf, but not csv

Anyone come across this before?


LLBuchanan :new_zealand: (BOB member since 2006-03-08)

I’ve faced the same issue with my Cognos reports to Excel. It got resolved when I turned off pop up blocker and adding the site to the trusted sites list. May be you can give a try too.


Jansi :india: (BOB member since 2008-05-12)