BusinessObjects Board

Excel 2013 crashes because of add'in

Hi All,

I’m facing issues with Live Office in Excel.
When I enable the add’in, Excel crashes and when restarting, gives me the message in attachment…

I’ve just downloaded the latest version of Live Office and re-installed it.

Any idea of what is going on ?

Thank you
Alex
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agor :canada: (BOB member since 2005-03-29)

which Excel release ? which Live Office release ? did you check they were compatible on official BO-SAP Website ?


bernard timbal :fr: (BOB member since 2003-05-26)

Excel 2013 32bits: 15.0.4719.1000
Live Office : 4.1 SP5

As for the compatibily, I don’t know where to find it… I’ve searched but found nothing…


agor :canada: (BOB member since 2005-03-29)

good point; you have Office 32bist are Live Office is not compatible with 64 bits Office version. Did you try reinstalling Office and Live Office ?


bernard timbal :fr: (BOB member since 2003-05-26)

Yes. Both Microsoft Office and Live Office have been reinstalled today… but the problem remains…


agor :canada: (BOB member since 2005-03-29)

maybe specific os issue ? di you try on another computer ?


bernard timbal :fr: (BOB member since 2003-05-26)