Errors creating a report in Launch Pad

server administration XI Server Discussion
1

Hello,

I have the following error while trying to create a new report from a universe in Launch Pad.

An internal error occured while calling 'initInstance' API. (Error: ERR_WIS_30270) (WIS 30270)

Additionally I can create a report from the same universe with the client tools but I get an error mesage while publishing the report in the repository.

Could not save the document to the repository for the following reason: [repo_proxy 23] FolderFacade::getFolderInfo - check rights has failed One or more arguments are invalid.(hr=#0x0) (WIS 30567)

When I try to open the report published from the Client Tools I get the first error again.

This is the full description of the first error:

com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: Error interno al llamar a la API 'initInstance'. (Error: ERR_WIS_30270)
	at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:144)
	at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:101)
	at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:127)
	at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:178)
	at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)
	at com.businessobjects.sdk.core.server.internal.InstanceServer.process(InstanceServer.java:94)
	at com.businessobjects.sdk.core.server.internal.InstanceServer.init(InstanceServer.java:82)
	at com.businessobjects.sdk.core.server.internal.InstanceServerServiceImpl.createServer(InstanceServerServiceImpl.java:90)
	at com.businessobjects.rebean.wi.impl.services.DocumentInstanceManagementServiceImpl.createServerCallerReader(DocumentInstanceManagementServiceImpl.java:651)
	at com.businessobjects.rebean.wi.impl.services.DocumentInstanceManagementServiceImpl.internalNewDocument(DocumentInstanceManagementServiceImpl.java:589)
	at com.businessobjects.rebean.wi.impl.services.DocumentInstanceManagementServiceImpl.newDocument(DocumentInstanceManagementServiceImpl.java:111)
	at com.sap.webi.client.toolkit.internal.document.DocumentAccessCommonImpl.createDocument(DocumentAccessCommonImpl.java:85)
	at com.sap.webi.client.toolkit.SessionContext.createDocument(SessionContext.java:256)
	at com.sap.webi.ui.tasks.NewDocTaskInfos.createNewDocument(NewDocTaskInfos.java:67)
	at com.sap.webi.ui.tasks.workflows.NewDocumentTask.doIt(NewDocumentTask.java:53)
	at com.sap.webi.ui.tasks.workflows.NewDocumentTask.doIt(NewDocumentTask.java:11)
	at com.sap.webi.toolkit.ui.tasks.WebITask.doInBackground(WebITask.java:113)
	at javax.swing.SwingWorker$1.call(Unknown Source)
	at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
	at java.util.concurrent.FutureTask.run(Unknown Source)
	at javax.swing.SwingWorker.run(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: com.businessobjects.sdk.core.server.ServerException: Error interno al llamar a la API 'initInstance'. (Error: ERR_WIS_30270)
	at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:260)
	at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:238)
	at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:121)
	... 21 more
Caused by: com.businessobjects.sdk.core.server.ServerException: Exception caught:ASFException:[repo_proxy 23] FolderFacade::getRootFolderInfo - check rights has failed One or more arguments are invalid.(hr=#0x0)
	at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:260)
	at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:236)
	... 22 more

Thanks…

balrog687 (BOB member since 2011-12-27)

2

A) Can you verify the same error occurs when using the administrator account?
B) Which patch level are you on?

Andreas :de: (BOB member since 2002-06-20)

3

I’m using the administrator account, where can I check the patch level??

balrog687 (BOB member since 2011-12-27)

4

Look for the build number in the CMC or ask your SAP BusinesObjects admin team, they at least should know which patch they applied…

Andreas :de: (BOB member since 2002-06-20)

5

I have the SP02 without any patch

Build Date:	 2011/06/03:11:13:27
Build Number:	 364
Product Version:	 XI 4.0
Data Source:	 orcl
Database Name:	 Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options
Database User Name:	 sap
Auditing:	 Disabled

Thanks…

balrog687 (BOB member since 2011-12-27)

6

Geez :roll_eyes: , time to apply a recent patch, patch 16 or 17 :!:

Andreas :de: (BOB member since 2002-06-20)