Error while scheduling the reports

security CMC
1

Hi All,

I am using BO XI 3.1

I am scheduling the report to Business Objects Inbox and getting this error
"DLL disabled. CrystalEnterprise.managed "

I already enabled the destination server and yet get the same message.

Searched the forum but cant find the solution.

Thanks In Advance.

Adious (BOB member since 2009-10-06)

2

A search found this topic which may help you.

Joe

joepeters :us: (BOB member since 2002-08-29)

3

Hi Joe,
Adaptive Job server, Destination Job server, Program Job server all are enabled and the destination is added(BO Inbox) for the users whom I am scheduling the reports.

Any other areas I need to tweak in??

Thanks in Advance

Adious (BOB member since 2009-10-06)

4

Can you use “Send” to send a report to an inbox without scheduling?

joepeters :us: (BOB member since 2002-08-29)

5

Yeah,I can send the reports to BO Inbox using Send option.

Adious (BOB member since 2009-10-06)

6

Ok, so your Destination Job Server is ok, as is your access to the target inboxes. Check the destination tab of the Adaptive Job Server(s). It should look similar to the attached screenshot.

Joe
pic.png

joepeters :us: (BOB member since 2002-08-29)

7

Joe,
The Business Objects Inbox and Users are already added. Pls see the attached screenshot.
Destination_Adaptive Server.jpg

Adious (BOB member since 2009-10-06)

8

Alright, so that’s the obvious stuff out of the way. (I’m assuming that you only have one Adaptive Job Server, or the settings are the same for all).

I can’t think of anything else that would cause the error, so this is what I would do to debug:

  1. Create a new Job Server and try using it instead. If it works, just drop the original one.
  2. If the new Job Server behaves the same way, enable tracing and check the logs. You might find something more informative there.
  3. If all else fails, submit it to SAP as a bug.

Joe

joepeters :us: (BOB member since 2002-08-29)

9

Ok. Will try creating a new server. BTW How to enable TRACE.
Can you explain in detail.

Thanks a ton.

Adious (BOB member since 2009-10-06)