Error while installation - Business object Xi R2 SP2

Hi ,
I am trying to install Business object Xi R2 SP2 on my new Windows 7 Operating System. I am trying to install the client components .I am getting the below error .Please reply if there is any soultion.
Error :
"1 processor Family 6 Model 0 Stepping 0
Unknown Windows v6.1 build 7600
Physical Total/Avail: 1.048.120 Kb / 344.332 Kb
Temp directory C:\Users\ADMINU~1\AppData\Local\Temp\ (1 Kb available)
‘Unknown’ video card
1024 x 768 with 65536 colors

Unhandled Exception
Code: e06d7363
Description unavailable

Call stack:

Module at 0x75bb0000: C:\Windows\system32\KERNELBASE.dll v 6.1.7600.16385 [E]
address: 0x75bb9617
Module at 0x7c360000: C:\Windows\system32\MSVCR71.dll v 7.10.6030.0 [E]
address: 0x7c37a7bc
Module at 0x55060000: C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.8.826 [E]
address: 0x55088183

Application:

0x54C "
current thread 0x858
started: Thursday, February 24, 2011 at 15:26 PM
ends: Thursday, February 24, 2011 at 15:26 PM
User mode: 62 ms Kernel mode: 406 ms

Loaded modules:

0x00020000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\io-vc-mt.dll	 v 0.0.0.0 
0x00150000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\thread-vc-mt.dll	 v 0.0.0.0 
0x00170000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\time-vc-mt.dll	 v 0.0.0.0 
0x00190000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\network-vc-mt.dll	 v 0.0.0.0 
0x00320000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\libxml2.dll	 v 2.6.19.0 	[English (United States)]
0x003E0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\helper-vc-mt.dll	 v 0.0.0.0 
0x00400000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\designer.exe	 v 11.5.8.826 	[English (United States)]
0x00590000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\btuc320vc71.dll	 v 3.2.0.0 	[English (United States)]
0x006C0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\tools.dll	 v 11.5.8.826 	[English (United States)]
0x00830000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\security-vc-mt.dll	 v 0.0.0.0 
0x00840000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wstkCommon.dll	 v 11.5.8.826 	[English (United States)]
0x008C0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\streaming-vc-mt.dll	 v 0.0.0.0 
0x008F0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\desengine.dll	 v 11.5.8.826 	[English (United States)]
0x00910000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\pdflib.dll	 v 6.0.3.0 	[English (United States)]
0x10000000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\file-vc-mt.dll	 v 0.0.0.0 
0x12000000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\xerces-c_2_1_0.dll	 v 2.1.0.0 	[English (United States)]
0x49C00000	C:\Windows\system32\cxlibw-3-1.dll	 v 11.5.8.826 	[English (United States)]
0x4A800000	C:\Windows\system32\icuuc30.dll	 v 3.0.0.0 	[Language Neutral]
0x4A900000	C:\Windows\system32\icuin30.dll	 v 3.0.0.0 	[Language Neutral]
0x4AD00000	C:\Windows\system32\icudt30.dll	 v 3.0.0.1 	[Language Neutral]
0x53000000	C:\Windows\system32\fssl-1-2-1-2.dll	 v 1.2.1.2 	[English (United States)]
0x53120000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_tools.dll	 v 11.5.8.826 	[English (United States)]
0x53390000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_helpers.dll	 v 11.5.8.826 	[English (United States)]
0x53430000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cube.dll	 v 11.5.8.826 	[English (United States)]
0x536D0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\unvtools.dll	 v 11.5.8.826 	[English (United States)]
0x53B10000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kagtux.dll	 v 11.5.8.826 	[English (United States)]
0x53BD0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cplib.dll	 v 11.5.8.826 	[English (United States)]
0x53F60000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cnxsrv.dll	 v 11.5.8.826 	[English (United States)]
0x54110000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\TraceLog.dll	 v 11.5.8.826 	[English (United States)]
0x541C0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ksqldg.dll	 v 11.5.8.826 	[English (United States)]
0x542C0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\sessmgr.dll	 v 11.5.8.826 	[English (United States)]
0x54430000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpcoll.dll	 v 11.5.8.826 	[French (France)]
0x544F0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\uitools.dll	 v 11.5.8.826 	[English (United States)]
0x546C0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\rptdisp.dll	 v 11.5.8.826 	[English (United States)]
0x54740000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\krptdlg.dll	 v 11.5.8.826 	[English (United States)]
0x547E0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCEngine.dll	 v 11.5.8.826 	[English (United States)]
0x54860000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlg1.dll	 v 11.5.8.826 	[English (United States)]
0x548F0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\i18n.dll	 v 11.5.8.826 	[English (United States)]
0x549E0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpxml.dll	 v 11.5.8.826 	[English (United States)]
0x54AB0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\category.dll	 v 11.5.8.826 	[English (United States)]
0x54AF0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlgdll.dll	 v 11.5.8.826 	[English (United States)]
0x54D40000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\RepAttr.dll	 v 11.5.8.826 	[English (United States)]
0x54D70000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\bofcui.dll	 v 11.5.8.826 	[English (United States)]
0x54E30000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boDeploy.dll	 v 11.5.8.826 	[English (United States)]
0x55030000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOCP_1252.dll	 v 11.5.8.826 	[English (United States)]
0x55060000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll	 v 11.5.8.826 	[English (United States)]
0x55290000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kquery.dll	 v 11.5.8.826 	[English (United States)]
0x55620000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\msgsrv.dll	 v 11.5.8.826 	[English (United States)]
0x55640000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCDialogs.dll	 v 11.5.8.826 	[English (United States)]
0x55660000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boconfig.dll	 v 11.5.8.826 	[English (United States)]
0x556E0000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\vartools.dll	 v 11.5.8.826 	[English (United States)]
0x56970000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\FCRepoProxy.dll	 v 11.5.8.826 	[English (United States)]
0x57620000	C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\repo_proxy.dll	 v 11.5.8.826 	[English (United States)]
0x59620000	C:\Windows\system32\libOCAHelperw-3-1.dll	 v 11.5.8.826 	[English (United States)]
0x597C0000	C:\Windows\system32\libOCASecurityw-2-0.dll	 v 11.5.8.826 	[English (United States)]
0x5D360000	C:\Windows\system32\MFC71ENU.DLL	 v 7.10.3077.0 	[English (United States)]
0x63000000	C:\Windows\system32\etc-1-0-12-4.dll	 v 1.0.12.21 	[English (United States)]
0x64000000	C:\Windows\system32\ebus-3-3-2-5.dll	 v 3.3.2.24 	[English (United States)]
0x6F250000	C:\Windows\system32\msi.dll	 v 5.0.7600.16385 	[English (United States)]
0x71AE0000	C:\Windows\system32\WINSPOOL.DRV	 v 6.1.7600.16385 	[English (United States)]
0x71BC0000	C:\Windows\system32\hlink.dll	 v 6.1.7600.16385 	[English (United States)]
0x72AE0000	C:\Windows\system32\dbghelp.dll	 v 6.1.7600.16385 	[English (United States)]
0x72D10000	C:\Windows\system32\rasadhlp.dll	 v 6.1.7600.16385 	[English (United States)]
0x72D20000	C:\Windows\system32\pnrpnsp.dll	 v 6.1.7600.16385 	[English (United States)]
0x72D40000	C:\Windows\system32\napinsp.dll	 v 6.1.7600.16385 	[English (United States)]
0x72D50000	C:\Windows\System32\winrnr.dll	 v 6.1.7600.16385 	[English (United States)]
0x73010000	C:\Windows\system32\WSOCK32.dll	 v 6.1.7600.16385 	[English (United States)]
0x73380000	C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll	 v 5.82.7600.16661 	[English (United States)]
0x73980000	C:\Windows\System32\fwpuclnt.dll	 v 6.1.7600.16385 	[English (United States)]
0x73C10000	C:\Windows\system32\WINNSI.DLL	 v 6.1.7600.16385 	[English (United States)]
0x73C20000	C:\Windows\system32\IPHLPAPI.DLL	 v 6.1.7600.16385 	[English (United States)]
0x73DE0000	C:\Windows\system32\NLAapi.dll	 v 6.1.7600.16385 	[English (United States)]
0x74920000	C:\Windows\system32\uxtheme.dll	 v 6.1.7600.16385 	[English (United States)]
0x74DF0000	C:\Windows\system32\VERSION.dll	 v 6.1.7600.16385 	[English (United States)]
0x75200000	C:\Windows\system32\DNSAPI.dll	 v 6.1.7600.16385 	[English (United States)]
0x75340000	C:\Windows\System32\mswsock.dll	 v 6.1.7600.16385 	[English (United States)]
0x75850000	C:\Windows\system32\CRYPTBASE.dll	 v 6.1.7600.16385 	[English (United States)]
0x75900000	C:\Windows\system32\profapi.dll	 v 6.1.7600.16385 	[English (United States)]
0x75970000	C:\Windows\system32\MSASN1.dll	 v 6.1.7600.16415 	[English (United States)]
0x75980000	C:\Windows\system32\CRYPT32.dll	 v 6.1.7600.16385 	[English (United States)]
0x75BB0000	C:\Windows\system32\KERNELBASE.dll	 v 6.1.7600.16385 	[English (United States)]
0x75C00000	C:\Windows\system32\SHLWAPI.dll	 v 6.1.7600.16385 	[English (United States)]
0x75C60000	C:\Windows\system32\ole32.dll	 v 6.1.7600.16624 	[English (United States)]
0x75DC0000	C:\Windows\system32\comdlg32.dll	 v 6.1.7600.16385 	[English (United States)]
0x75E40000	C:\Windows\system32\LPK.dll	 v 6.1.7600.16385 	[English (United States)]
0x75E50000	C:\Windows\system32\MSCTF.dll	 v 6.1.7600.16385 	[English (United States)]
0x75F20000	C:\Windows\system32\RPCRT4.dll	 v 6.1.7600.16385 	[English (United States)]
0x75FD0000	C:\Windows\system32\NSI.dll	 v 6.1.7600.16385 	[English (United States)]
0x75FE0000	C:\Windows\SYSTEM32\sechost.dll	 v 6.1.7600.16385 	[English (United States)]
0x76000000	C:\Windows\system32\SHELL32.dll	 v 6.1.7600.16644 	[English (United States)]
0x76C50000	C:\Windows\system32\IMM32.DLL	 v 6.1.7600.16385 	[English (United States)]
0x76D20000	C:\Windows\system32\kernel32.dll	 v 6.1.7600.16481 	[English (United States)]
0x76E00000	C:\Windows\system32\urlmon.dll	 v 8.0.7600.16671 	[English (United States)]
0x76F40000	C:\Windows\system32\ADVAPI32.dll	 v 6.1.7600.16385 	[English (United States)]
0x76FE0000	C:\Windows\system32\USP10.dll	 v 1.626.7600.16385 	[English (United States)]
0x77080000	C:\Windows\system32\msvcrt.dll	 v 7.0.7600.16385 	[English (United States)]
0x77130000	C:\Windows\system32\WININET.dll	 v 8.0.7600.16671 	[English (United States)]
0x77230000	C:\Windows\system32\GDI32.dll	 v 6.1.7600.16385 	[English (United States)]
0x772B0000	C:\Windows\system32\USER32.dll	 v 6.1.7600.16385 	[English (United States)]
0x77380000	C:\Windows\system32\iertutil.dll	 v 8.0.7600.16671 	[English (United States)]
0x77720000	C:\Windows\system32\OLEAUT32.dll	 v 6.1.7600.16385 	[English (United States)]
0x777B0000	C:\Windows\SYSTEM32\ntdll.dll	 v 6.1.7600.16559 	[English (United States)]
0x778F0000	C:\Windows\system32\Normaliz.dll	 v 6.1.7600.16385 	[English (United States)]
0x77900000	C:\Windows\system32\WS2_32.dll	 v 6.1.7600.16385 	[English (United States)]
0x7C140000	C:\Windows\system32\MFC71.DLL	 v 7.10.6041.0 	[English (United States)]
0x7C250000	C:\Windows\system32\MFC71U.DLL	 v 7.10.3077.0 	[English (United States)]
0x7C360000	C:\Windows\system32\MSVCR71.dll	 v 7.10.6030.0 	[English (United States)]
0x7C3C0000	C:\Windows\system32\MSVCP71.dll	 v 7.10.6030.0 	[English (United States)]

"


chiarle (BOB member since 2011-02-25)

Hi,

Check the Supported Platform for XIR2 SP2 on Windows : http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/806e023c-a03e-2b10-0e8f-d621d9fc3752

Windows 7 is not supported :slight_smile:

Regards,