Error uploading file creating a new custom cleansing package

system · May 25, 2012, 11:28am

Hi all,

when I try to upload a file to create a new custom cleansing package I recieve the following message:

IO Error: (CPB-UI-00011)[IOErrorEvent type=“ioError” bubbles=false cancelable=false eventPhase=2 text=“Error #2038”]

My System Configuration:
All In One Installation on
-Windows Server 2008
-MS SQL Server 2008
-Information Plattform Services 14.0.2.657
-Clienttools 4.0 14.0.2.657
-Dataservices 4.0 14.0.2.197
-Information Steward 4.0 14.0.2.367

Everything on this System went well except this uploading issue.
What could it be?

bouser4711 (BOB member since 2008-11-11)

system · May 30, 2012, 2:00pm

When I use the flash debug plugin, I get this message:

IO Error: (CPB-UI-00011)[IOErrorEvent type=“ioError” bubbles=false cancelable=false eventPhase=2 text=“Error #2038: Datei-E/A-Fehler. URL: http://localhost:8080/CPBWebservice/DqwDataFileUpload”]

Can somebody help me with this additional information?

bouser4711 (BOB member since 2008-11-11)

system · July 30, 2012, 8:30am

Hi,

actually I have the same issue with uploading sample file to create a custom cleansing package.
Did you solve the problem?

Thanks!

tjah (BOB member since 2012-03-16)

system · July 31, 2012, 6:31pm

I have no solution yet…

bouser4711 (BOB member since 2008-11-11)

system · August 1, 2012, 2:21pm

Hi,

Can you tell me what type of file you are using to import in your sample data; e.g. xls, txt, cvs, etc.

Thank you,
Lynne Lintelman

lynnel (BOB member since 2010-10-13)

system · August 2, 2012, 6:29pm

Hi,

I tried it with each supportet filetype:
txt, xls and csv.

I also tried it with an emtpy file - I get antother error message which makes sense, like “filesize is 0”.
All other tries, files with two rows etc., I get the message above.

Any idea?

regards

bouser4711 (BOB member since 2008-11-11)

system · January 15, 2013, 8:52pm

Hi,

running Information Steward on a German Windows Server causes the issue.
In Tomcat the Java options where set on:

-Duser.language=de
-Duser.region=DE

In this case the correct settings are:
-Duser.language=en
-Duser.region=US

thanks

bouser4711 (BOB member since 2008-11-11)