Hi
I couldn’t able to logon CMC and got error msg ‘Error: Server XXXX not found or server may be down’ after successful installation of BO XI R3.
However got an error towards end of installation saying: ‘The central Management Server has failed to start. press ‘retry’ to start it again or ‘cancel’ to skip…’
Os- Windows 7 Professional
DB - MySql
Installed in compatibility mode
Kindly help me to sort out this issues.
Cheers…
Niharm_2002 (BOB member since 2010-02-28)
Hi,
Thx for the the link! Looks like the solution was for Linux but not for Windows 7.
Could some one help me how to sort out this issues? Do I need to perform some config steps after the BO XI 3.0 installation? What would be services I can expect after the installation?
some part of log msg may be helpful to diagnosis the issue:
<log4j:event logger=“com.crystaldecisions.sdk.occa.security.internal.LogonService” timestamp=“1266658991748” level=“ERROR” thread=“main”>
log4j:message</log4j:message>
</log4j:event>
UserFacadeImpl.cpp:306:struct WICDZClusterMgmt_SessionInfo *__thiscall UserFacadeImpl::openSession(const struct WICDZClusterMgmt_SessionSpec &): TraceLog message 19
2010/02/20 12:30:58.646|>>|E| | 3616|6604| |||||||||||||||**ERROR:cdzUserFacadeImpl:ThrownException.errorCode : 9 [UserFacadeImpl.cpp;306]
UserFacadeImpl.cpp:306:struct WICDZClusterMgmt_SessionInfo *__thiscall UserFacadeImpl::openSession(const struct WICDZClusterMgmt_SessionSpec &): TraceLog message 20
2010/02/20 12:30:58.647|>>|E| | 3616|6604| |||||||||||||||**ERROR:cdzUserFacadeImpl:ThrownException.minorErrorCode : 3 [UserFacadeImpl.cpp;306]
UserFacadeImpl.cpp:92:struct WICDZClusterMgmt_SessionInfo *__thiscall UserFacadeImpl::openSession(const struct WICDZClusterMgmt_SessionSpec &): TraceLog message 21
2010/02/20 12:30:58.648|>=|E|X| 3616|6604| |||||||||||||||Uncaught Exception in SilentScope: cdzUserFacadeImpl:openSession: 2.605
SessionFacade.cpp:375:void __thiscall SessionFacade::openSession(class IRepoAccessTypes::SessionSpec &,class IRepoAccessTypes::SessionInfo &) throw(class RepoAccessException): TraceLog message 22
2010/02/20 12:31:17.525|>>|E| | 3616|6684| |||||||||||||||in SessionFacade::openSession at SessionFacade.cpp:375: got exception: [repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Unable to log on: Could not connect to server .:6400. Please check that the server name is correct, and that the server is running.
(hr=#0x80042a01)
SessionFacade.cpp:80:void __thiscall SessionFacade::openSession(class IRepoAccessTypes::SessionSpec &,class IRepoAccessTypes::SessionInfo &) throw(class RepoAccessException): TraceLog message 23
2010/02/20 12:31:17.525|>=|E|X| 3616|6684| |||||||||||||||Uncaught Exception in SilentScope: cdzSessionFacade:openSession: 6.354
UserFacadeImpl.cpp:306:struct WICDZClusterMgmt_SessionInfo *__thiscall UserFacadeImpl::openSession(const struct WICDZClusterMgmt_SessionSpec &): TraceLog message 24
2010/02/20 12:31:17.526|>>|E| | 3616|6684| |||||||||||||||**ERROR:cdzUserFacadeImpl:CaughtException : ClusterFacadeImpl::openSession : [repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Unable to log on: Could not connect to server .:6400. Please check that the server name is correct, and that the server is running.
Niharm_2002 (BOB member since 2010-02-28)