Error initializing SMTP server. Return code: [TCP open failed.]
E-mail settings are correct but we get above error.
Telnet to the smtp server works fine.
Also fail notification e-mails work but report e-mails not.
What to do? Thanks. 
jahietas (BOB member since 2009-05-06)
Are you using the default job server options when emailing a report?
Namlemez 
(BOB member since 2005-03-14)
Did you configure the SMTP and enable them on all BOE servers?
J0sh 
(BOB member since 2006-10-09)
Yes, i have configured smtp (port,server,domain,authentication)
and enebled it on all bo servers.
I am using default job server options.
Our bo did work with these settings earlier but after
smtp server change it did stop working. (only notification mails work)
(smtp server changed from sendmail to postfix )
jahietas (BOB member since 2009-05-06)
[Moderator note - moved to XI Servers forum]
Nick Daniels 
(BOB member since 2002-08-15)
are you able to telnet to the smtp server on the specified port?
J0sh (BOB member since 2006-10-09)
Yes, telnet to the smtp server works fine.
(And also failure notifications go througt it fine)
Can the license be reason?
There is:
Selected key Total licenses
Publication recipients: unlimited 0
???
jahietas (BOB member since 2009-05-06)
Did you resolve?
bsok (BOB member since 2009-01-26)
It’s not a license issue!
You have to enable tracing for your report server/job server and see if you can get a better understanding of the error message from there.
J0sh (BOB member since 2006-10-09)
I did change the server name to ip number (instead of name) and it works now!
Resolved
Thanks for help.
jahietas (BOB member since 2009-05-06)
What you mean with enable?
Do I just have to configure every job server with the host, port and authentication, or is there another requirement? (= another checkbox or something like this in CMC)
Thank you!!
joga (BOB member since 2011-03-09)