system
September 7, 2009, 9:56am
1
hi
I am getting an annoying error with a user. The error occurs when user tries to refresh a particular report associated with XYZ universe.
It gives
.
But, I am able to refresh the report, using user’s BO id, on my system without any errors.
We are using BO 6.5.1.
Also observed following:
User is not logging in offline mode.
Tried deleting local copy of universe did not work.
any suggestions…
nik96159 (BOB member since 2008-11-18)
system
September 7, 2009, 1:16pm
2
Have you tried running it on their machine with your log in?
How are you connecting and what database are you using?
I suspect a problem with the middleware, is the version of MDAC, if using Microsoft, the same for both machines?
Mak 1 (BOB member since 2005-01-06)
system
September 7, 2009, 2:08pm
3
we are using oracle 10g
Do you mean i have to check which oracle version is installed on user’s machine.
nik96159 (BOB member since 2008-11-18)
system
September 7, 2009, 2:15pm
4
Can they run any queries against this universe?
Well, I would, its just a thought…:).
You should also try logging in and seeing if the report will run on that machine, with your log on.
Also, you should check the users TNS names file and check they connecting to the right data base.
Mak 1 (BOB member since 2005-01-06)
system
September 8, 2009, 9:17am
5
suggestion of no help …user does not have oracle on system…
nik96159 (BOB member since 2008-11-18)
system
September 8, 2009, 9:59am
6
So you are using ZABO to run the reports?
Did you try logging in, as yourself, on the users machine and running the report?
Try creating a simple query against the universe, does this run?
Mak 1 (BOB member since 2005-01-06)
system
September 8, 2009, 10:22am
7
already done that it threw same error…even tried re-installing the BO on users machine…
the simple query is also not working for the particular universe…
nik96159 (BOB member since 2008-11-18)
system
September 8, 2009, 10:40am
8
There must be something wrong with the connection string on the users machine that has been downloaded from your server.
Anyway, have a read through this post and see if it helps, I’m afraid I have not worked on 6.5 for quite some time:-
https://bobj-board.org/t/49070/2
Mak 1 (BOB member since 2005-01-06)
system
September 8, 2009, 10:43am
9
thanks for the reply anyway…will try to figure out the cause of n then post if I get any solution…
nik96159 (BOB member since 2008-11-18)
(BOB member since 2008-11-18)
(BOB member since 2005-01-06)
(BOB member since 2008-11-18)
(BOB member since 2005-01-06)