I used the formula to calculate the date time difference as you posted and converted back to hours by dividing by 3600. I need to go a step further to count the time difference if it is 4 hours or less, but keep receiving an error. I created a simple variable to troubleshoot
I was able to use your info to build a variable that shows the date difference in hours. However now the customer is asking for only business hours. Is there a way to build in for it to only calculate business hours? Example: They want to see how long a helpdesk ticket has been open but only for the business hours (8 to 5) that is has been open (so don’t count the time outside of business hours.
Below is the variable I am currently using to get the difference in hours:
Thanks for all this help, I have successfully found the difference in hours between two dates! [TimeDiff]
I now want to record the total times within a month, =Sum[TimeDiff] works expect where the start date and end date are in different months.
How do I get it to associate the [TimeDiff] with the end date month?
Or some other way of doing it?