Desktop Intelligence File Menu has disappeared

building reports desktopintelligence
1

Eeek! When I run the Deski application, the File menu (File - Edit - View …etc) is missing! The toolbar icon buttons below are all there, but no file menu.

This happens on my machine only. It happens regardless of whether I call Deski from the Start menu, or if I call Deski from within Infoview (i.e. to create a new Deski report).

It wasn’t like this when I first installed XIR2. But I can’t think of anything specific that I might have done to cause this problem.

While I suspect that a re-install of the client tools on my PC will resolve this, I wondered if anybody else had experienced it, or found a better way of resolving it.

Thanks in anticipation.

Richard Reeve :uk: (BOB member since 2003-01-07)

2

Hi,

I meet the same issue before on the version 5.1.6. I guess the issue is from the installaion!I do not know how to sovle it! But I have another way to use the menu bar by the shortcut key, for example ALT+F will pop up the file menu!

fatball :cn: (BOB member since 2004-06-27)

3

Has anyone been able to sort this issue out?

Thanks,
-Sarang

sdeshpan :us: (BOB member since 2005-06-28)

4

Hi Richard,
I resolved this issue in v6.5 by doing the following

“Open a Visual Basic Immediate window and type in: application.cmdbars.activemenubar.position=boBarTo p
Then press the enter key. The menu should return to the top of the window.”
but I dont know if it works for XIr2 Deski…

give it a try and let me know if it works…

thanks
Naga

Saikutty :india: (BOB member since 2005-07-28)

5

Hi Naga

Thanks for your suggestion.

I tried it. No error message, but it did not appear to have any effect on the missing menu bar. :frowning:

Perhaps that menubar has a different name in XI ?
Do you have any idea how I would find out the name of the menu bar?

Richard

Richard Reeve :uk: (BOB member since 2003-01-07)

6

  1. in regedit clear the key and all subfolders:
    HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\default\BusinessObjects\Application Preferences\BusinessReporter\Desktop Intelligence

  2. Restart DeskI and all menus will be reset to original.

BR S

yoyo (BOB member since 2006-04-05)

7

Thanks yoyo!

That worked!

Richard Reeve :uk: (BOB member since 2003-01-07)

8

Hey today I faced this, God know how the menu disapeared, but this fix it.

Thank you

rimugu (BOB member since 2006-07-11)

9

I t works fine !!!
Thankx

Ladi.pro :fr: (BOB member since 2006-11-23)

10

actually the correct formula is “application.cmdbars.activemenubar.visible = true”

But cleaning the registry is also a way to fix the problem :wink:

djikstra :fr: (BOB member since 2004-03-23)

11

For Deski XI R2 this works good

  1. Login to Deski
  2. When it is open, Press Alt +F11 to activate the VBA Window.
  3. Press CTRL + G for the “Immediate Window” if it is not already open.
  4. Type the following line into the “Immediate Window”:
    application.cmdbars.activemenubar.visible = true
  5. Click Enter.

lakshman009 (BOB member since 2006-11-19)

12

what do you mean by clearing the key and subfolders?? Can you explain it.

nanrose (BOB member since 2006-12-08)

13

I believe it means to go to the folder and click delete. I did this and then logged back in and everything seems fine now.

This works :
"1. in regedit {delete} the folder “Desktop Intelligence” and all subfolders:
HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\default\BusinessObjects\Application Preferences\BusinessReporter\Desktop Intelligence

  1. Restart DeskI and all menus will be reset to original. "

Adding this text to help other users find this post quicker.

Blank Screen
Gray Screen
Empty Screen
No Menus

Guy_Cingular :us: (BOB member since 2006-10-23)

14

Hello

I have the same problem.
My Macro Menu is disabled

  • I gave the rights in the CMS,
  • I installed MSOFFICE,
  • I removed well the key of register HKEY_CURRENT_USER \ Software \ Business Objects \ Suite 11.5 \ default \ BusinessObjects \ Application Preferences \ BusinessReporter \ Desktop Intelligence
  • VBA is OK in MSOFFICE
  • I have BO XI R2 SP1 with the patchs mhf1 and chf15.

Do you have an idea?
Is necessary it special License to use the macro?

Thanks

Guillaume :fr: (BOB member since 2007-02-24)

15

Hello,

I carried out the modification of the support Business Objects

Now the bar is not grayed, but when I click on “Visual BASIC Editor” nothing occurs.

Have an idea?[/quote]

Guillaume :fr: (BOB member since 2007-02-24)

16

Hi yoyo,

Can you please tell me how can we reset these manus?

Thanks,

BOpat :us: (BOB member since 2006-11-09)

17

yoyo already told you how to reset the menus. Follow the instructions yoyo posted: close all instances of Deski on the machine, make the registry change (on the workstation where the menubars are missing), start Deski and marvel at the menus.

dutchbint :uk: (BOB member since 2007-05-16)

18

What kind of registry change do i need to make?

Thanks,

BOpat :us: (BOB member since 2006-11-09)

19

BOPat,

Please READ yoyo’s instructions. They describe the registry change in detail.

dutchbint :uk: (BOB member since 2007-05-16)

20

The following also works…

  1. Login to Business Objects Full client/Deski.
  2. When it is open, Press Alt +F11 to activate the VBA Window.
  3. Press CTRL + G for the “Immediate Window” if it is not already open.
  4. Type the following line into the “Immediate Window”:

application.cmdbars.activemenubar.visible = true
5. Click Enter.

jresendez :mexico: (BOB member since 2004-05-03)