BusinessObjects Board

Designer (UDT) freezes whenever I try to export the universe

building semantic layer
#1

Hello y’all,
I’m taking over a 4.1 platform hosted on Win 2012 R2. Everything is working OK, except that each time I try to export my updated universe to the repository, Designer freezes and nothing happens.

I wanted to exclude a problem with the universe, so I’ve created a new universe based on club.mdb, with only one object, and it Designer freezes when I try to export if.

Does anyone have any clue to either fix Designer or use any other means of publishing the universe to the repository?

Thanks in advance!

#2

Hi,
when exactly the UDT freezes?

  • After you choose Menu - Export.?
  • Or when you press OK button in export dialog?

if 2nd option - if you wait enough time -2mins or so… even its frustrating - does it come any error?

T.

#3

Hello and thanks for your answer.

It freezes when I click on File / Export. I don’t get the export dialog.

By the way, I’ve tried to wait a couple hours, and nothing else happened.

Best regards

#4

In my own experience, I have experimented UDT crash during export or import. I remember that reinstalling the whole software (all BOBJ…) is fixing the issue. Do you have this option ?

#5

Hello Julien,
It’s a production server, so I’m afraid I won’t be allowed to do this… I’m supposed to cure the patient, not finishing him off without even diagnosing the disease.

#6

Hi,

Make sure that the version of your UDT matches the version of BOBJ on the server.

Also, it may happen, that if you used 2 monitors in the past that now the export window is open for you on another monitor, not on the one that you are using. In that case try hitting Alt+Space, then choose Move from the menu and then use arrows to move the Export window back to your current monitor.

3 Likes
#7

Yeah - then it should be the multi-monitor issue. as Marek has written

@Marek Chladny: damn, you’re fast, man :wink:

#8

It was exactly that !
Thanks a lot and congratulations!

#9

sorry, it’s an old post, but THANKS :slight_smile:

just got a user with the same problem, using UDT on its laptop screen when @home and on dual screen + laptop close when @office…

one day qe’ll get ride of all unv and UDT ^^