BusinessObjects Board

Dashboards will not open after Windows Update

We had some Windows Updates go through last night. They seem to have broken Dashboards. Every time we open it, we get the attached error message. This happens with both 4.0 and 4.1 clients.

We have opened an SAP ticket. But I know that the big brains here often come up with a solution faster. Anybody else seeing this?
XcelsiusError.png


Lugh (BOB member since 2009-07-16)

Will this work? http://scn.sap.com/docs/DOC-59619


Andreas :de: (BOB member since 2002-06-20)

That’s definitely the same issue. SAP actually told us to solve it a different way:

Go to:

C:\Program Files (x86)\SAP BusinessObjects\Xcelsius 4.0\assets\startPage\en\js\start_function.js

Search for: function onInitialize()
Comment out the line -> FROM: InitializeResourcesTag()  TO:  //InitializeResourcesTag()
Save and close. 

Re open Xcelsius

I guess it’s pretty much the same thing. Looks like the link to online resources is borked.


Lugh (BOB member since 2009-07-16)

I see Xcelsius is as stable as it always was…
:rotf:


Mak 1 :uk: (BOB member since 2005-01-06)

You are such a bean counter… tsk tsk… ; )


Andreas :de: (BOB member since 2002-06-20)