Dear ,
The Dashboard was build and is running fine on Client SAP Dashboard using review mode.
When we publish the Dashboard on BOXI Platform it throws an error, “Could not generate the flash file(swf); the cause is not known, Try again. If the problem persists, contact your customer support representative.”.
System Environment:
BO Server: 4.1 SP4
Dashboard Design: 4.1 SP4
If your dashboard is very large in size (design file > 2.8 mb) based on the number of components or on the amount of data you will generally get this error… letting you know you have exceeded the capability for dashboard designer to produce the output flash SWF file.
Dashboard designer is a 32 bit program and thus limited to ~1.8 gb of program memory space. Designer and the integrated Flash are absolute memory hogs during SWF generation. Open your task manager, view the performance tab memory spaces during SWF generation… its like watching a black hole.
2.8mb doesn’t sound huge, but at that size I’ve had 100 components consuming significant summary data in excess of 200,000 unique data points.
So, you may want to consider splitting out some of your dashboard complexity into a child board that is called from the main boards.