I have a user who can log in to info view and run/refresh a bo report with no difficulty whatsoever. When he attempts to run/refresh the same report in DESKI client, he gets the errors listed above.
I was able to use his user ID on my machine and have no problem. I suspect it’s corrupted registry entries since it looks like it’s a specific machine issue. I just want to verify if I need to again remove the reg entry?
Thanks
D
hueymoo (BOB member since 2005-02-25)
[Moderator Note: Moving from Web Intelligence XI to BusinessObjects Desktop - MichaelWelter]
Did you try a search? If so, you might have found this topic.
MichaelWelter 
(BOB member since 2002-08-08)
Yes, please try to remove the cache and if you are still getting the problem, better to use installation DVd and do the repair so that it repairs the corrupted files. Still if you are getting the same problem, then better to reinstall the client tools.
madhu kothamasu 
(BOB member since 2007-07-31)