DA0003 and DA0005

general discussion
1

[b]Hi All,

I am facing issues with ZABO. I am getting DA0005 and DA0003 error with the following details.

I have tried out all possible solutions but no luck.

Can someone help me in this regard.

BO version 6.5.1

Thanks
SJ
[/b]

shalabh.jain (BOB member since 2005-05-16)

2

Hi,

Have you seen this post from Murali

irish_stan :ireland: (BOB member since 2003-05-13)

3

Yes I have gone thru all the topics on BOB. Searched google and other sites but no luck.

We get the error on one system and it happens that on other system its work fine (diffrent locations)

The problem is not continious. Sometimes error comes and sometimes not.

We have tried to bypass proxy…made browser setting changes but no luck.

shalabh.jain (BOB member since 2005-05-16)

4

Yes! We are also facing the same problem, working with BO tech support and they send me a HOTFIX – but of no use error exist and still ticket is open.
This problem is nothing to do with proxy, some thing with WISession Manager parameter (say Session timeout = 5400 sec). Normally, if ZABO users opens a session and keep it inactive, which exceed session timeout limit, then user try to refresh, ZABO throws this error.

murali :new_zealand: (BOB member since 2002-08-16)

5

Murali,

You are right that this error comes due to inactive session but its not true practically.As in our case the error is coming within 10-15 minutes in a new session.

If it would have been the inactive session case then it would have been a diffrent case but in this case we are getting the error in a few minutes in a new session.

shalabh.jain (BOB member since 2005-05-16)

6

OK,

error is coming within 10-15 minutes in a new session.

what is your session timeout ? anyway.
In your first post you referred two errors

 I am getting DA0005 and DA0003 error

Exception: CS, Unexpected behaviour related to DA0003, what is DA0005 then? If you give some details, that may be helpful to investigate. And also explain when users are getting these error ex: while refreshing the report? or while opening the session?.

murali :new_zealand: (BOB member since 2002-08-16)

7

Murali,

Our session timeout is 60 minutes.

Yes I remember that in first post I referred to DA0003 and DA0005 and must feel strange on listening that both the error message are having the same details i.e. Exception: CS, Unexpected behaviour.

The users are getting the error while refreshing the reports. Moreover they are able to refresh some other report using the same session that means the session does not expire.They can also create a small report using the existing session. Sometimes when the users get the error they close the BO window and try in other session and then they are able to refresh the report fine but its sometimes and not always.

Hope this gives you some more details regarding the problem.

Thanks,
SJ

shalabh.jain (BOB member since 2005-05-16)

8

Does your .rkey file name (ZABO key) having any special characters like dots?, If so, delete the key( with dots) and import new .rkey. file (without dots) then refresh the report. At the same time tell me about your web server (IIS or Apache/Tomcat) and your URL for ZABO download.

murali :new_zealand: (BOB member since 2002-08-16)

9

Murali,

We are facing the same issue and our Web / App Server is IIS and our .rkey file has - and . (Special Characters) in its name.

Could Please give us the disadvantages of having special characters in .rkey file name.

Thanks,

Forum_Member101 :us: (BOB member since 2005-05-18)

10

hai,

even i am getting DA0003 and DA0005 errors when trying to run a query in ZABO.

in my PC , i have even Full Client version also.

is it becuase of that.

i have to run through zabo, because i have to use the universes in production server.

and i noticed that if we ignore that error couple of times,the query runs wothout any problem.

some times it gives this DA0005 errors while showingLOVs , and sometimes don’t.

some times i get this error ,after i run the query, and some times don’t get this error.

we are using B0 6.5 on oracle.

thanks
anupama

mailanuv (BOB member since 2005-11-27)

11

Anupama,

The main cause of this issue is Connection Timeout. As ZABO connects through webserver so whenever the connection at the webserver timesout ZABO throws this error.

Try increasing timeout to a reasonable value. Do not over increase it as this can result in lingering sessions when users do not logout correctly.

Which web server are you using?

Regards,

Forum_Member101 :us: (BOB member since 2005-05-18)

12

coming to my knowledge about this issue, i see that this error is given by CS:connectionserver(I believe), so researching in the inter process communication between connectionserver and sessiontimeout will probably give a solution.

Learner.

learner57 :us: (BOB member since 2007-03-20)

13

also check the BO manager settings, the timeout settings, we had it to 120 minutes where the default setting is 720 minutes.

learner57 :us: (BOB member since 2007-03-20)

14

Hello, i’m new to the forum. I’m an end user of business objects zabo version 6.5 with service pack 4 and i keep getting the DA003 error as soon as i try to refresh a query. i can create small queries off the same universe and they run fine. It just seems to affect the larger queries i try to run. it just started about a week or so ago. i’ve added the keep alive timeout and server info timeout to 60 minutes in the interent explorer registry and still get the same error. i read in this post about somehow changing the timeout of the webserver but not sure how to do that. i have a vista machine with ie7. i appreciate any help.

BO_User_993 (BOB member since 2009-10-22)