Hopefully I’m posting this in the right spot, as I didn’t see a specific subtopic for Crystal Reports Server or Business Objects Edge. I started receiving the following error while logging into the web based apps for Crystal Server 2008 yesterday:
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
I had set up Windows AD authentication back in the Spring with no issues to speak of, and for the most part it has run pretty smooth since that time. I’m kind of at a loss here since users aren’t having any problems logging into the repository with this method via the Crystal Reports desktop client, only InfoView and the CMC as far as I am aware. It appears that we have stayed in sync as well as users who only have Windows AD aliases didn’t lose their data (although I did go back and assign them Enterprise aliases just to be safe!). Thoughts?
dandiggler (BOB member since 2011-05-03)