I have recently updated a crystal report with changes as requested by my client. I haven’t touched columns as far as I remember. They are as they were before. I have only made some changes to header and so on. However client replied back saying
Information on the reports are set up in different columns.
Ex:
For the old file, VALUE was in Excel column K
For the new one, it is in merged in Excel column’s K L and M .
Any suggestion why would this happen? Help would be much appreciated.
Did you change any of the column labels? That could cause this. Crystal’s Excel export is VERY picky about formatting. You could take a look at this article on Facebook: http://on.fb.me/RddYL9
I wrote this a while back and it explains how to configure a report for a clean export to Excel.