Crystal for Enterprise Unable to connect to the InfoStore

building reports crystal reports
1

Hi there,

I am using BOXI 4.1 and have just installed Crystal Reports for Enterprise. However when I try to create a report connecting to a universe I receive the following error:

The data source is invalid: 'Unable to connect to the InfoStore : '. Please contact the maintainer of the data source to solve the problem.

Any ideas?

Thanks,

esinclair :uk: (BOB member since 2006-09-12)

2

Hi,

Check this please.

Regards,
Judia

judia (BOB member since 2008-06-24)

3

Thanks for the reply judia but I had already checked this post. I am not able to create the report in the first place so can’t change the settings on it.

esinclair :uk: (BOB member since 2006-09-12)

4

Hi,

Can you please give details of the error with the error code please?

Regards,
Judia

judia (BOB member since 2008-06-24)

5

Attached is the message i’m receiving.
CrystalError.jpg

esinclair :uk: (BOB member since 2006-09-12)

6

Hi,

Thank you for your reply.

Please check this link below.

http://sapbiguru.com/unable-to-connect-to-the-infostore-crystal-reports-cr4-business-objects/

Judia

judia (BOB member since 2008-06-24)

7

That worked perfectly! Thanks so much :+1:

esinclair :uk: (BOB member since 2006-09-12)

8

Hi,

I am glad it worked for you.

Judia

judia (BOB member since 2008-06-24)

9

esinclair and Judia,
Please help me, i am getting the same error as esinclair was facing.
When i am creating a report using CR ent version and connecting to IDT unx, getting the same error.

The problem is, link below is not working.
http://sapbiguru.com/unable-to-connect-to-the-infostore-crystal-reports-cr4-business-objects/

siddiqi147 :us: (BOB member since 2011-01-13)

10

Hi, Esinclair/Judia/All

I’m getting above error in CRE 4.1 sp6 when try to connect to universe. Can you please let me know the resolution for this. Above link is not working.

Thank you for the help!

MIUSA (BOB member since 2011-05-01)

11

I do not know what was in the the link. But two things always gets in the way when using universes for us. The user must have at least ‘View on Demand’ rights for the connection and the universe.

kevlray :us: (BOB member since 2010-06-23)

12

Thank you for the response kevlray.

I was getting error when login as an administrator into CRE designer.

The issue is resolved now as I have restarted 32bit and 64bit connection server which resolves the issue.

MIUSA (BOB member since 2011-05-01)