Creating Access Server in DS Management Console

[system]

Hi

I am trying to enable the Access Server in my environment.

When I traverse to DS Management Console --> Management --> Access Servers and key in my Server on which Access Server is enabled, then I get the below error.

Can someone help me on that?

Access Server ‘SERVER_NAME:4000’ is not available. If SSL protocol is used, the java keystore for the management console must contain the certificates for the access server. (BODI-3016130)

Environment: DS 4.0 SP1
IPS in one box. I have 2 Job Server Boxes.
In the IPS Box, we don’t have the Access Server installed
" You selected not to install Access Server(s) on this machine. (BODI - 310048)

In one of the Job Server box, I created a Job Server Config that will support Adapters and SNMP Communication.

Please do let me know!

EDIT: AL_AccessServer.exe is running in the Job Server box…
IPS_SERVER (SIA & TOMCAT)
|
-------JOB_SERVER_BOX_1 (BusinessObjects Data Services)
|
-----JOB_SERVER_1_1
-----JOB_SERVER_1_2
-----ACCESS_SERVER_1
|
-------JOB_SERVER_BOX_2 (BusinessObjects Data Services)
|
-----JOB_SERVER_2_1
-----JOB_SERVER_2_2
-----ACCESS_SERVER_2

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ganeshxp (BOB member since 2008-07-17)

[system]

Have you seen if an Access Server is configured in one of the servers? You can see a tab called Access Servers in Data Services Server tools (Same tool which is used to configure Job Server)

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cpmohanraj (BOB member since 2002-09-23)

[system]

Yes and that is the reason why I have mentioned ACCESS_SERVER_1 & ACCESS_SERVER_2 under each of those servers…

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ganeshxp (BOB member since 2008-07-17)

[system]

So do you see AL_AccessServer.exe process running on these servers?

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cpmohanraj (BOB member since 2002-09-23)

[system]

Yup I do see them…

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ganeshxp (BOB member since 2008-07-17)

[system]

Interesting… Last time I had similar error… It happened as the Access Server was disabled in the Data Services Server console.

I guess you have ensured that the Access Server is running on port 4000 as well…

Any luck with logs (additional messages)?

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cpmohanraj (BOB member since 2002-09-23)

[system]

I performed a proper setup.

–> Enabled Access Server in Server Manager
–> Turn off all services
–> Turn ON TOMCAT, then SIA and finally the BusinessObjects Data Services service

I should again dig in the Log of the service…

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ganeshxp (BOB member since 2008-07-17)

[system]

did you import the server certificate of the both the servers in keystore used by DS Management Console ?

check the following post

120×120 10.4 KB

We have two 2 systems dev and tst but due to architecture can only run tomcat on one of them so I thought no problem we can administer both system from one tomcat -l which works well for all the batch options but I cannot register the dev machines access server because it wants the SSL cert which is the same name and location as the TST machines SSL cert so how do I update the java keystore for the management console ? I assume its not as simple as copying the file ! madrob (BOB membe…

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manoj_d (BOB member since 2009-01-02)

[system]

Hey Manoj

You really rock it.

That fixed it and I also understood what is really happening too.

I made a quick search to Install Guide and DS Management Console Guide for SetupJavaKeystore and I came up with nothing.

So maybe a SAP Note you talk about? I searched and figured out this SAP Note…

1558403 - ERROR: If SSL protocol is used, the java keystore for the management console must contain the certificates for the access server. (BODI-3016130) - Data Services XI
1645932 - How to setup SSL certificates in a Distributed Environment - Data Services XI 4.0

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ganeshxp (BOB member since 2008-07-17)

[system]

Hello,
I have followed the below steps to configure the Access Server but still unable to configure it in DS Management Console.

1. Created an Access Server on DS box and restarted the job control service.
2. Copied the certificates ($LINK_DIR/ssl/trusted_certs) to the Web Server (Tomcat) machine.
3. Executed the SetupJavaStore on the Web server box.
4. Restarted the tomcat server. Also restarted SIA note and BO/BODS APS Services.
5. Then tried to add the Access Server on Mgmt Console. When you click on ping, it say ‘The Access Server is valid’ . But when I click on apply, ‘Access Server not available.If SSL protocol is used,…’

DS setup in distributed environment. On one box DS is installed and on the other BO and tomcat is installed.

Environment:

1. BODS 4.1 SP2
2. Linux
3. Tomcat
4. BO 4.0

Am I missing anything here? Any thoughts?

Regards,

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sameer81 (BOB member since 2007-09-15)