All,
We are in BO XI 3.1 SP2 Fix pack 2.5. We have created 9 reports on top of a Universe (Teradata data source) which works fine for the past 1 week and all are new reports in development server. Today we got the below error when I try to open the universe from WebI Infoview or Web I rich client:
createDocumentAPI (Error:WIS 30270). So all 9 reports are not working as Web I couldn’t recognize the universe. But I could import/export the universe through designer. Also we could connect the Universe from DeskI (though we are not using Deski, we thought to connect universe and test), but not from Web I rich client. We have UAT tomorrow where all 9 reports not working now. When we try to open the report in web I (Edit) mode we got error - The current query has unresolvable objects (WIS 20004). Once I hit “Edit Query” button, I can see ONLY the universe name, but can’t see any Classes or Objects in left pane and no objects in result and query filter pane.
Below are the optios we have tried:
- Restart BO services
- Copy the existing Universe and rename, then publish to different universe folder
- Move the existing Universe to different folder
Weird thing is though Deski and WebI rich client are desktop tools, Deski can connect to the Universe but rich client could not.
Any suggestion or help is highly appreciated. Otherwise I need to create new universe from Scratch and create again all 9 reports.
Thanks
Shabo
shankarbo (BOB member since 2005-11-14)