I just installed CR 2011 SP2 and if I stay away from the toolbar, I’m fine; however, if I try to format the report using the toolbar I receive a runtime error.
Here’s the event viewer:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 2/22/2012
Time: 10:29:18 AM
User: N/A
Computer: ITGRP27
Description:
Faulting application crw32.exe, version 14.0.2.364, faulting module hpmdp5r1.dll, version 0.3.1537.66, fault address 0x00016c42.
For more information, see Help and Support Center at Microsoft Support.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 72 77 ure crw
0018: 33 32 2e 65 78 65 20 31 32.exe 1
0020: 34 2e 30 2e 32 2e 33 36 4.0.2.36
0028: 34 20 69 6e 20 68 70 6d 4 in hpm
0030: 64 70 35 72 31 2e 64 6c dp5r1.dl
0038: 6c 20 30 2e 33 2e 31 35 l 0.3.15
0040: 33 37 2e 36 36 20 61 74 37.66 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 31 36 63 34 32 00016c42
0058: 0d 0a …
Now, hpmdp5r1.dll is an HP print driver used by our network printer. I renamed it just to see what would happen (of course the printer shows an error) but the runtime error still happens; however, the functionality is a little different.
- When I click “ok” on the runtime dialog box, the report closes fast
- No error is written to the event viewer after renaming the dll
I have the most current Java and .NET framework installation and I hvae local admin rights on the machine I am using.
I’m attaching a document of the actual runtime error.
I have also created a process log when CR2011 opens and closes and here’s the contents of that:
TIMESTAMP THREAD_ID FILENAME LINE_NUMBER LOGGED_DATA LEVEL
2012-2-22-10-52-38 4176 …\cserrinf.cpp 523 Error 14722 (…\csdll.cpp, 117): : C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32_res_xx.dll 1
2012-2-22-10-52-47 4176 .\QESession.cpp 445 Set Product View Locale: 1033 20
2012-2-22-10-52-47 4176 .\QESession.cpp 479 Set Preferred View Locale: 1033 20
2012-2-22-10-52-47 4176 .\QESession.cpp 501 Set Process Locale: 1033 20
2012-2-22-10-52-47 4176 .\qecommon.cpp 117 This property is currently in a read-only state and cannot be modified. File Name: “.\QEProperty.cpp”. Line: 217 1
2012-2-22-10-52-48 4176 .\qecommon.cpp 117 File Name: “.\QEQueryInfo.cpp”. Line: 826 1
2012-2-22-10-52-48 4176 .\qecommon.cpp 117 File Name: “.\QEQueryInfo.cpp”. Line: 854 1
2012-2-22-10-52-48 4176 .\qecommon.cpp 117 File Name: “.\QEQueryInfo.cpp”. Line: 826 1
2012-2-22-10-52-48 4176 .\qecommon.cpp 117 File Name: “.\QEQueryInfo.cpp”. Line: 826 1
2012-2-22-10-52-48 4176 .\qecommon.cpp 117 File Name: “.\QEQueryInfo.cpp”. Line: 854 1
I see an error in there but it’s not very clear.
Thanks,
Anvy
cr2011_rtError.doc (41.0 KB)
Anverion (BOB member since 2007-03-15)