Mods please feel free to relocate this to wherever you think is most appropriate. I couldnt find a sub forum that looked right for this question since I havent really been able to diagnose whats responsible.
When I tried to open my universe designer an error appeared informing me that that CMS was not running.
I check this and confirmed it was not:
H:\>net start
These Windows services are started:
Apache Tomcat 5.0.27
Application Layer Gateway Service
Ati HotKey Poller
Automatic Updates
Bluetooth Service
COM+ Event System
Connection Server
Cryptographic Services
Crystal Reports Cache Server
Crystal Reports Job Server
Crystal Reports Page Server
Data Integrator Service
DCOM Server Process Launcher
Destination Job Server
DHCP Client
Distributed Link Tracking Client
DNS Client
Event Log
Event Server
EvtEng
Help and Support
IBM HDD APS Logging Service
IBM KCU Service
IBM PM Service
Infrared Monitor
Input File Repository Server
IPSEC Services
List of Values Job Server
Logical Disk Manager
Machine Debug Manager
minislv
Net Logon
Network Associates McShield
Network Associates Task Manager
Network Connections
Network Location Awareness (NLA)
NightWatchman40
NT LM Security Support Provider
OracleOraHome90Agent
OracleOraHome90TNSListener
OracleServiceDIREPO
OracleServiceSTAGING
Output File Repository Server
Plug and Play
Print Spooler
Program Job Server
Protected Storage
Protector Suite Virtual Token
QCONSVC
RegSrvc
Remote Access Connection Manager
Remote Administrator Service
Remote Procedure Call (RPC)
Remote Registry
Report Application Server
Secondary Logon
Security Accounts Manager
Server
Shell Hardware Detection
SMS Agent Host
Spectrum24 Event Monitor
Sygate Security Agent
System Event Notification
TCP/IP NetBIOS Helper
Telephony
Terminal Services
Themes
TSS Core Service
TVT Backup Service
TVT Scheduler
Web Intelligence Job Server
Web Intelligence Report Server
WebClient
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Management Instrumentation
Windows Time
Wireless Zero Configuration
Workstation
The command completed successfully.
I attempted to start the service manually:
H:\>net start "central management server"
The Central Management Server service is starting........
The Central Management Server service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
H:\>NET HELPMSG 3534
The service did not report an error.
Now I think this maybe in some way related to the fact that my SQL Server is not running (this is due to login issue with the service). But I dont know why the two should be related.
My original DI repository was on SQL Server but since then Ive migrated to Oracle. I never managed to register the SQL Server through the DI Management Console but it picked up Oracle fine.
Please excuse my ignorance but Im new to BO and dont fully understand how each of the components should be configured. Add to this the fact that I dont have full admin rights on this box just a subset that allows me to install things. E.g. I cant use the XP GUI to view/config the services running on the system, thus the command prompt work around.
Any help is gratefully appreciated and if Ive left anything out Ill be happy to try and fill in the gaps.
Well, the CMS service must log on to the CMS database to do its job. If the database is not running, or the credentials are not right, the CMS service will not start.
{note as moderator … moving from General Discussion to the XI Servers forum}
I installed XI Release 2 on my laptop.
I have Oracle 10g on same machine where i created a schema BO_CMS for CMS db.
I checked CMS database by logging in from SQLplus and able to perform create a table modify the same table and drop the table from the schema.
when i start the CMS service from Central Configuration Manager, the status says “starting” and then “stopped”.
tried the same from “Services” windows also. same thing.
I could not find any OS specifications with the documentation provided with the product purchase. If it is available on web, Can you provide me link to the document for supported windows OS list for Enterprise XI R2 server.
Okay first off thanks for all the helpful feedback.
My dev environment is an XP box :\ but the live system is Windows 2000 Server thankfully.
Suspected this might be the case but I couldnt remember if a DB was involved in the BOCD installation process come to think of it I do remember it trying to install MySQL but I though that was just part of the repository for DI.
Anyway, I got SQL Server up and running once more but for future refer do people know:
[list]
[:00b8d9147a]Is it possible to change the DB associated with the CMS?
[:00b8d9147a]And if it is, does that DB need to be up and running in order to change it?
[/list]
Part of the reason Im asking this is because Im creating a migration plan and want to iron out all of these issues before doing it on site, where Ill be in a server room with no internet access
If you go to the Central Configuration Manager app, and double click the CMS entry you’ll be presented various Properties Tabs.
If you then click Configuration and then click “Specify” against the CMS Dat Source, you’ll be given options regarding re-creating, moving, or copying your CMS Data connection
Try starting the CMS, then look in the Event Log (Start/Run -> eventvwr) and look for related entries in the Application and System logs. There should be something in there telling you why it couldn’t start up.
I’m confused here. Are we talking about the BOE repository or the DI repository? XP is supported when we’re talking about BOE, for DI I’m not sure - at least not about the server component. The procedure described above is for moving the BOE repository (CMS).
Yea I guessed that when it asked Please logon to the following machine with an account holding administrative rights
The problem is that Im supposed to use a work laptop, however our IT has been outsourced to a company wide provider that only supplies locked down machines. We have slightly higher privilege than most users but still not administration rights. This means I cant do things like open the services section in control panel and lots of other things that come in problem solutions.
For the sake of this project Im soldiering on but next time Im installing a VM on top and using that for development. Im just stuck in that 0.1% of staff who dont use their PC for e-mail, browsing and word processing
If it’s on a server, you could try asking for Terminal Service/Remote Desktop access to the machine with an account that has admin rights to that server. You should also be able to use those account details when starting/stopping things from the CMC.
just a subset that allows me to install things. E.g. I cant use the XP GUI to view/config the services running on the system, thus the command prompt work around.
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