CMC session timeout

system · March 6, 2006, 6:38am

Is there a way I could increase the session time for CMC,
For the past couple of days when I am working in CMC it is throwing me out for every 5 or so minutes if I keep the window idle.

Thank you…

Manasi (BOB member since 2004-12-17)

system · March 6, 2006, 7:49am

ya i had this error intermittently in R2. Im exploring it now.Will post it once i find something

Sheshachala5 (BOB member since 2004-01-09)

system · March 8, 2006, 2:07am

I too would be curious about your findings. We have noticed this problem intermittently as well. One thing that it may be is a system (corporate) timer that measures how long your PC has had its browser open. We noticed that if you occasionally completely close your browser, the problem clears up. Almost as if it resets a timer.

tkdrocks (BOB member since 2003-06-10)

system · August 10, 2006, 7:49pm

Any luck on how to set the “timeout” parameter for infoview? I have the same issue here.

JSanthanam (BOB member since 2003-12-17)

system · August 16, 2006, 7:27pm

CMC → Server → .connectionserver → properties

Is this what you are looking for?

zombique (BOB member since 2006-06-28)

system · August 16, 2006, 7:43pm

I found the following info about CMC session timeout in Admin guide (page 82).

[b]Changing the default session timeout value for the Java CMC
The default session timeout value is 20 minutes in the CMC. Use this
procedure if you want to modify the default session timeout value.
&#56256;&#56408; To change the sesion timeout value

Verify that the Java SDK is installed and its location is in your PATH environement variable.
If you are able to execucute the jar command, and receive usage information on the command, proceed to the next step. If you receive a error message, install the JAVA SDK and add is location to your PATH.
Stop the Web application server on the machine where webcompadapter.war is deployed.
Extract the web.xml file from the directory where webcompadapter.war is deployed.
jar -xvf webcompadapter.war WEB-INF/web.xml
Open web.xml in a text editor like Notepad and search for the following section:

20
Change the value between to the number of minutes
you require for the session to timeout.
Save web.xml.
Update the webcompadapter.war with the modified web.xml file. Use the
following command:
jar -uvf webcompadapter.war WEB-INF/web.xml
Restart you web application server and reploy webcompadapter.war.[/b]

zombique (BOB member since 2006-06-28)

system · August 17, 2006, 4:45pm

What does the Connection server has to do here, its only for the database connectivity and nothing to do with CMC, correct me if im wrong :?

Sheshachala5 (BOB member since 2004-01-09)

system · August 17, 2006, 11:32pm

Has anyone found out the way to increase the time limit for Infoview.
The one in Web.xml looks like is not working.

Sheshachala5 (BOB member since 2004-01-09)

system · August 18, 2006, 4:51am

@Kalyan:

This might work, if you are using .NET Framework

You have to change the parameter setting for Infoview in the file ‘machine.config’ found under the following folder on the server.

Directory C:\WINNT\Microsoft.NET\Framework\v1.1.4322\CONFIG

FileName machine.config

From:

<httpRuntime executionTimeout="90">

To:

<httpRuntime executionTimeout="200">

Restart the server

Hope this helps

BO_Chief (BOB member since 2004-06-06)

system · August 18, 2006, 5:38am

Hey Thanks for the suggestion.
I will make a note of this when i work on the .NET side but for now im on Java side.
Do you know how i can achieve this for Tomcat?

Sheshachala5 (BOB member since 2004-01-09)

system · August 18, 2006, 5:36pm

I was able to increas the timeout for InfoView by going to the CMC - Servers - Web Intelligence Report Server, and change the connection timeout. I didn’t think it would work, but I tested it, and it seems to have worked.

MichaelWelter (BOB member since 2002-08-08)

system · August 18, 2006, 8:13pm

Hey you never mentioned that earlier…

BO_Chief (BOB member since 2004-06-06)

system · November 27, 2006, 2:37am

Michael,

Eventhough the default value is defined as “20 minutes”, our users timeout within minutes or even maybe seconds. What did you change your value to and does it work consistently across all infoview users? Appreciate your feedback.

JSanthanam (BOB member since 2003-12-17)

system · November 30, 2006, 2:47pm

I too was successful using this approach. XI r2 was throwing Java errors when attempting to refresh a Web Intelligence report after more than 20 minutes of inactivity. Unfortunately XI did not provide a friendly session timeout message or allow for saving the report after the timeout; the Java reporting interface simply went down hard and all unsaved work was lost as a result.

I set the timeout to 5000 minutes on our server. I haven’t had time to check the docs to see if setting it to zero will remove the timeout completely (we’re on a tight deployment schedule here). I’m not sure of the long term effects of essentially removing the timeout but I really don’t want our end users to timeout and potentially lose all their unsaved work.

Brian Jarrett (BOB member since 2006-11-30)

system · January 16, 2007, 3:21pm

HAs anyone found how to set up Session-Level timeout using java and Tomcat? The connection timeout works for us but not if the user just creates a session and leaves it open. PLease help.

Gabo

gorthous (BOB member since 2004-11-10)

system · January 30, 2007, 1:26am

i have tried just about everything to extend the timeout of infoview. I have done the following;

Changed timeout setting in Web.config for both CMC and infoview
Changed timeout setting for the Webi report server in the CMC.
Changed timeout setting for IIS in the machine.config file.
Added -requesttimeout 172800000 on the cmd line of my webi service.
restarted IIS and all my services

It does take longer than the original setting of 20 minsute to timeout but doesnt go nowhere near what i have set.

Is there are maximum you can set this too.?

Is there anything i forgot? Is there an idle timeout?

It is important that we have a really long timeout setting because our XI is deployed through sebiel. When XI times out it boots the users out of sebiel and redirect to the Infoview login screen.

grumpy (BOB member since 2006-09-14)

system · January 30, 2007, 2:53pm

I posted a solution in the following thread, see if you can implemented for IIS

https://bobj-board.org/t/70091

Change the logontoken.enabled to false.

logontoken.enabled false

Hope this helps

Gabo

gorthous (BOB member since 2004-11-10)

system · January 30, 2007, 11:02pm

thanks for your quick response gave it a go and will test it today;

Going live today so i really hope it works…

grumpy (BOB member since 2006-09-14)

system · May 11, 2007, 3:46pm

Did anyone ever get a resolution for the CMC timeout? The thread seemed to go off at a tangent to answering Infoview timeout!

9 times out of 10 if I click off of the CMC window, the next time I click into the CMC window I have to log back on, even after only a few of seconds.

I’m testing the security that I’m setting by logging into infoview and back to the CMC page - and every time I have to log back into the CMC - it’s really starting to annoy!!!

dessa (BOB member since 2004-01-29)

system · May 11, 2007, 3:55pm

Keep in mind that if you log into the CMC and Infoview, at the same time in different browser windows, logging off one of them could cause you to get logged off the other as well, since the session cookies get removed upon logoff.

MichaelWelter (BOB member since 2002-08-08)