CMC service health is in REd color

Dear experts,
In 4.2 sp6 all services are in health is green except the CMC service is in RED color.

1)I have checked that AUDITING the disabled.
2) It has enough space in the drive more than 100GB
3) i have checked in auditing folder there are 5000+ txt files are there with 0 KB should i have to delete those files also.
4) can u suggest what precautions to be taken care of it.
5) can some one tell me what regular performance or services to be taken care of monitoring purpose. to keep all services are in good and green color
6) at finally should i restart the SIA and check.
how to take the backup in 4.2 someone guide me…

CMC metric
Common Server Metrics
Machine Name XXXXXXXXXXXXX
Name Server XXXXXXXXXXXXX
Registered Name XXXXXXXXXXXXX
Operating System Windows Server 2012 6.2
CPU Type AMD64
CPUs 20
RAM (MB) 98,303.551
Local Time Saturday, 4 May 2019 13:50:22 o’clock IST
Disk Size (GB) 470
Used Disk Space (GB) 145.911
Version 14.2.6.2839
Start Time Tuesday, 9 April 2019 10:33:08 o’clock IST
PID 26276
Host Name XXXXXXXXXXXXX
Host IP Address XXXXXXXXXXXXX
Request Port 49665
Busy Server Threads 1
Number of Cores 20
Central Management Service Metrics
Connection to Auditing Database is Established 1
CMS Auditor 1
Auditing Database Connection Name XXXXXXXXXXXXX
Auditing Database User Name XXXXXXXXXXXXX
Auditing Database Last Updated On Saturday, 4 May 2019 13:48:43 o’clock IST
Auditing Thread Last Polling Cycle Duration (seconds) 180
Auditing Thread Utilization 3%
Clustered CMS Servers XXXXXXXXXXXXX
Number of Sessions Established by Concurrent Users 0
Number of Sessions Established by Named Users 5
Peak Number of User Sessions Since Startup 11
Number of Sessions Established by Servers 21
Number of Sessions Established by All Users 5
Expired Jobs 2
Failed Jobs 476
Pending Jobs 454
Running Jobs 0
Completed Jobs 2093
Waiting Jobs 158
Warning Jobs
Concurrent User Licenses 2147483647
Named User Licenses 2147483647
Build Date 2018/07/07:10:46:56
System Database Connection Name XXXXXXXXXXXXX;
System Database Server Name XXXXXXXXXXXXX;
System Database User Name XXXXXXXXXXXXX;
Data Source Name XXXXXXXXXXXXX;
Build Number 2839
Product Version 14.2.0
Resource Version 14.2.0
Average Commit Response Time Since Startup (msec) 20
Average Query Response Time Since Startup (msec) 74
Longest Commit Response Time Since Startup (msec) 60466
Longest Query Response Time Since Startup (msec) 400140
Number of Commits Since Startup 500734
Number of Queries Since Startup 19683482
Number of User Logons Since Startup 30612
Established System Database Connections 50
Currently Used System Database Connections 0
Pending System Database Requests 0
Number of Objects in CMS System Cache 13162
Number of Objects in CMS System DB 13162
Existing Concurrent User Accounts 316
Existing Named User Accounts 2
Auditing Metrics
Current Number of Auditing Events in the Queue 12897
Logging Service Metrics
Logging Directory XXXXXXXXXXXXX;

EDIT WATCH for CMC

XXXXXXXXXXXXX.CentralManagementServer$‘Auditing Thread Last Polling Cycle Duration seconds’>1800 || (XXXXXXXXXXXXX.CentralManagementServer$‘Average Query Response Time Since Startup msec’>750 && XXXXXXXXXXXXX.CentralManagementServer$‘Average Commit Response Time Since Startup msec’>750) || XXXXXXXXXXXXX.CentralManagementServer$‘Number of Sessions Established by All Users’>400 || XXXXXXXXXXXXX.CentralManagementServer$‘Current Number of Auditing Events in the Queue’>500
regards,
ravi
cmc1.PNG
event1.PNG


rvrsarma.1982 (BOB member since 2018-10-05)