we had an Business Objects Environment with vertical cluster of two CMS running for development activities and deployed couple
of versions of service packs listed below.
System Information
Business Objects XIR2 version 11.5.8.8265
SP3 Version 11.5.9.107
FP3.5 Version 11.5.9.1227
SP4 Version 11.5.10.1263
Productive Pack Version 11.7.0.0
Apache Tomcat version 5.0.27
when ever I try to login into CMC it throws an Error
HTTP Status 404 - /businessobjects/enterprise115/admin/default.htm
description The requested resource (/businessobjects/enterprise115/admin/default.htm) is not available.
I have deleted adminlaunch, desktoplaunch, adhoc directories in Tomcat\webapps\businessobjects\enterprise115 and
deleted jsfadmin directory in webapps and rebooted the tomcat but still the issue has not been resolved.
I came to know that previous administrator had updated from FP3.5 to SP4 and since then issue has not been resolved.
I have checked the Java/Application Directory containing war files which has list of war files and there are sub folders contians backup of war files from previous versions of SP3, FP3.5 and SP4.
I tried to in software backups for wdeploy utility to undeploy and redeploy all the war files but I don’t have that utility. I searched in couple of posts and found an script which I tested in temp box which is not very useful attached please suggest necessary steps to resolve this issue.
if you’re running Tomcat, you could use its admin facility to deploy those war files. Also, I think Tomcat will deploy a war file dropped into its webapps folder automatically.
If you do the Tomcat admin route, google those instructions - you’ll have to add “admin” privileges to a known tomcat user (tomcat / tomcat, normally). Then it’s just a matter of deploying from that interface.
I had to do that on my first version of 3.1 - would not deploy automatically for me.
Thanks for quick update, when I deleted the folders from webapps and restart the tomcat , tomcat was deploying automatically the those directories but the issue still remains the same I don’t think its some thing related admin privileges . I logged in as administrator in the box. if you have any more suggestions please provide. thank you once again.
Wait, you deployed another Tomcat?? Are you sure you’re deploying to the right area? Can you verify this by putting a helloworld.JSP page in a known folder and hitting that?
Are the .htm files you expect in the folders called out in the error?
Are you running tomcat standalone, or are you running apache / IIS and Tomcat? If so, your HTML files could be in a different location than your JSP / .java files - I can’t remember if XIR2 wanted to install that way.
Thank You, well we are running only tomcat, I am unable to figure it out exactly in which location the missing file is so that i can replicate. I dont have any idea if the previous admin deployed another tomcat are using same and just updated the service packs. I am not sure on that. the client is facing the issue over a months now and when I stepped in I am trying fix one issue after the other.
I would start with getting a tomcat admin screen up and running - that would be the best way to see what you have, deploy what is missing. I may have posts here about doing that, but if not Google will help.
The administrator tool will let you deploy fully the war files - I’d get all the ones you can find in your deployment folder (in your BO install folder). Plan B is to start clean, reload all the software on your webserver / appserver; just make sure you don’t wax your repository / filestore.
Thank You, I solved the issue, I have deployed all the war files manually one after the other as couple of them have dependencies and it solved my problem. first I deployed wca and then followed by admin,adminwar, desktopwar,adohc,styles etc.
(BOB member since 2002-08-29)