Can't save to/remove from, delete Personal Categories

server administration XI Server Discussion
1

Hi All,

We recently completed a migration from BO 6.5 to BO XI R2 SP3.
We did the migration in 2 steps.
BO 6.5 to a BOXI Stage Environment and then from BOXI Stage Environment to BOXI Production environment.
We are having a strange issue where users are unable to delete personal categories. Even the administrator cannot delete the personal categories. The operations users are unable to perform
1.Deletion of personal categories
2.Saving of new reports to personal categories
3.Any association or disassociation of reports with personal categories

The users are able to create new personal categories. They can create new favourite folders, save reports, and delete reports from their favourite folders.
THE STRANGEST PART IS THAT IT WORKS IN THE STAGE ENVIRONMENT.

We have a case opened with Business objects; however no concrete response. We have checked all the permissions in CMC and they all look fine to us.

Has anyone faced this issue? I would really appreciate your input/help on this.

subhrakantighosh (BOB member since 2008-03-20)

2

Did you ever resolve this? I am working on the exact same thing.

nlbarker (BOB member since 2006-11-08)

3

Strange behaviour! there is no security applied on those categories and it’s a separate tree from the corporate one!

BR
Sebastien

4

We couldn’t fix the issue. Bo had some suggestions, but none worked. We have accepeted that as a known bug and have asked the user to use folders instead.

subhrakantighosh (BOB member since 2008-03-20)

5

Hi

We are experiencing this issue as well.

Has anybody found a resolution?

If not, I will log a case with SAP Support.

hci2007 :canada: (BOB member since 2007-08-15)