Cannot run Unicode version of ATL71.dll

Goldmine 8.02
Crystal X1

One laptop of ouf several users receives this message when trying to go into Goldmine reports and run a crystal report

“Cannot run Unicode version of ATL71.dll on Windows95, Windows98 or Windows ME. Please install the ANSI version”.

The user is using Windows XP SP2

I have tried uninstallng and re-installing crystal. Copying the dll from a working laptop removes this message but causes Goldmine to crash.

Frontrange (Goldmine) say this is a crystal issue. Any suggestions gratefully received.


skiwidad (BOB member since 2009-10-13)