Cannot Create Publication to File Location

server administration XI Server Discussion
1

Hi
I’ve been trying to set up Publications on our system and have managed to publish to Email accounts using a dynamic recipient list however I also wish to schedule to a file location but when I do I get the following error

“destination directory error.
[[CrystalEnterprise.DiskUnmanaged] ([2]/[8])]: [Permission denied]”

I have made sure that file location value is true in all job servers but still to no avail. However I can schedule single reports to a file location no problem.

For the record we have a static authorisation to write to our file location

No I really am confused! :hb:

Any help on this would be brilliant!
regards
Stew

Woomaster :uk: (BOB member since 2010-04-16)

2

Hi Stew,

Don’t really know what you mean here?

The Bo Service account requires windows folder permissions, by the look of the error.

A little more here:-
https://bobj-board.org/t/130101

Cheers,

Mark.

Mak 1 :uk: (BOB member since 2005-01-06)

3

Hi Mark,

By Static authorisation I mean that we have a Business Objects service account in the windows folders structure that does not expire therefore we can use the same username and password forever - this is to alleviate permissions issues for users.

Secondly as I mentioned I can schedule a single report to the same file location without issue.

Hope this helps
Stew

Woomaster :uk: (BOB member since 2010-04-16)

4

Looks like its a known issue and has been logged with SAP:-

http://forums.sdn.sap.com/message.jspa?messageID=9018712

Mak 1 :uk: (BOB member since 2005-01-06)

5

Hi Mark

In that case do you have a “Known Solution” available!!! :rotf:

Thanks
Stew

Woomaster :uk: (BOB member since 2010-04-16)

6

Stew,

In all seriousness it may have been fixed :).
I would get in touch with SAP and see if there is a hotfix for it, provided you have exhausted evreything else.
If you have a support contract, its shouldn’t be an issue, if it was, actually, logged in the first place.

Good Luck,

Mark.

Mak 1 :uk: (BOB member since 2005-01-06)

7

Hi Mark,

All sorted now, it was a simple cut and paste issue with the service account password!! :mrgreen: Like SQL server BO does not seem to like cut and paste passwords with special characters!

Now to Schedule to an FTP location!

Cheers
Stew

Woomaster :uk: (BOB member since 2010-04-16)

8

Sometimes, we can over egg the situation, Stu :rotf:, glad you sorted it out.

Mak 1 :uk: (BOB member since 2005-01-06)