BusinessObjects Board

"Cannot Cast Class Java.Lang.Double to Class java.util.

other Xcelsius - Crystal Dashboard Design
#1

BO 4.1 Enterprise, SP8

Dashboards 4.2 SP3 Patch 6

We periodically have an error on a dashboard that is proving hard to trace. The web service is provided via a Webi report that is scheduled. The dashboard pulls the latest instance. From what we can see, no instances are failing…however we are periodically getting the below error. From research, we can see that this is a conversion issue…but are unable to see what it is failing to convert. Any input appreciated. It’s not limited to a single dashboard and doesn’t occur. I.e. I can get them error, immediately hit refresh and it loads fine (from the same latest instance).

Any ideas?
10507-capture.jpg

buffalotom99 (BOB member since 2017-03-24)

#2

Where does the SWF reside? On the remote client or on the Launchpad? If remote, are the same versions of Java loaded to both client and BOE?

datawizard (BOB member since 2015-01-20)