Cannot access the repository(USR0013)

server administration XI Server Discussion
1

I had issues with BOXIR2 Business Objects tech support suggested me to do fresh installation. I tried to login to Designer but iam getting the following error.

cannot access the repository(USR0013) when i checked details

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(The secEnterprise DLL could not be found or does not exist(hr=#0x80042a01)

Any idea?

Harish

harishreddy :india: (BOB member since 2006-05-11)

2

Hi,

Have the same message connecting to Deski or Designer.
The Web Server is in a DMZ area and the CMS is outside the DMZ.
No problem connecting with Internet Explorer but Deski and Designer donā€™t work ā€¦

Thanks for any idea,

Jef

JEF_CYBORG :fr: (BOB member since 2006-07-21)

3

At times, it would disconnect after batch processing.

Check to see your repository database is up and running. I ran into this at a client and after restarting the database we were good to go.

ngosz :us: (BOB member since 2003-09-25)

4

Hi,

We found the solution !

We had to specify every port in the CMC for each service and open these ports between the DMZ zone and the network.

Bye

JEF_CYBORG :fr: (BOB member since 2006-07-21)

5

Hi ,

I am facing the same problem but the only difference is that my BO XI R2 setup was up and running fine till yesterday and today suddenly this error has come up. Can someone guide me in exact steps as to what i need to do to get this resolved. This has blown up my production setup and am badly :hb:

The environment that we have is that the BO Server is a Linux redhat 4 box.

Any help is appreciated.

TIA,
Sag

sagarghamandi (BOB member since 2004-08-26)

6

Hi,

I tried to migrate the BOXI application server to a new server. I have done the following:-

  1. New Serverā€™s IP address is same as Old Server
  2. Install BOXI Server product at New Server
  3. ODBC - DSN- point to current database
  4. Installation completed with no error
  5. Test - login to deski, cmc, infoview - no problem
  6. Test - deski - import document - failed.

error : [repo_proxy 28] DocumentFacade::importDocument - (Helpers::InfoStore::ObjectFileHandle::extract(Content) Local File Copy has failed File Repository Server Error: File Frs://Input/a_089/015/000/3929/aa0jz.xxx.rep not found on File Repository Server (hr=#0x80042a4a)

Is it due to certain port not opened or ???

carmenlim (BOB member since 2006-07-07)

7

Hi check space on FRS which version of BOXIR2 you are using windows or UNIX?.

Harish

harishreddy :india: (BOB member since 2006-05-11)

8

Hi
I am also facing the same problem.
I exported the reports and universe from a Window machine to Linux machine. The export was successful without any errors.

When I try to import any report from Linux server, I get following error message -

And when I try to import any universe, I get following error message -

Using BOXIR2. The disk space is enough.
designer.jpg
intelligence.jpg

nitesh (BOB member since 2007-01-02)

9

Sag,

I had the same exact issue with the Linux redhat 4 box. What happened was that the database was bounced but Linux was never rebooted. The two need to be done in sync or youā€™ll get this error.

Hope this helps.

Mitra

Mitra Moini (BOB member since 2002-09-01)

10

Hi

              Please check diskspace on your FRS if the diskspace is full you get this error check you disk space in CMS.

Harish

harishreddy :india: (BOB member since 2006-05-11)

11

Hi JEF_CYBORG,

We are facing the same problem - designer and server are installed on separate networks.
Can you please tell me where exactly do I have to configure the port?

It will be a great help since we had been struggling with this for the past few days.

Regards,
Priyanka

priyanka1410 :uk: (BOB member since 2007-01-13)

12

Priyanka

         You are on windows or Unix.

Harish

harishreddy :india: (BOB member since 2006-05-11)

13

Hi,

To get around with this problem on different networks, we moved our BO designer/import wizard on same network as BO server. The designer is on windows box and server is on Solaris box.

Solaris box has a firewall between itself and any machine that is outside the network. All the required ports are opened bi-directionally for HTTP and TCP/IP protocols over the firewall.

Still I am getting the same error though the server and BO client are on same network.

We had a similar setup at another site and we never faced any problem. There was no firewall on this netwrok.

We have been struggling with this problem since many days - all in vain :frowning:

Also is Oracle client mandatory on the box where BO client tools are installed?

Regards,
Priyanka

priyanka1410 :uk: (BOB member since 2007-01-13)

14

Priyanka did you ask your Solaris admin to disable firewall and see what happens i strongly feel that Firewall is causng all the problem.

Harish

harishreddy :india: (BOB member since 2006-05-11)

15

Guess what when i use the Administrator accont I can logon perfectly, but if logon with a diiferent user I get the error message, the user is a member of the Administrator group and the Administrator group is a member of the Designer user group.

Any ideas?

/Anders Hazen Norway

Iā€™m embarrassed !!! I was actually typing wrong password while login on Designer. In another hand BOXI should tell me that I entered wrong password. ā€œMiss leading error message, in my caseā€.

/Anders Hazen Norway

Hazen (BOB member since 2008-09-16)

16

Check the permissions for the users who are non-admin and ensure that they all the required rights to access the information. You can also check the rights on objects as well.

Regards,
~Harish

harish.malik :india: (BOB member since 2008-07-14)

17

Best and easiest way that worked for me was basically going to CCM and highlighting all the servers and stopping them. it takes couple of minutes to stop them but once all the servers have stopped. highlight all the servers again and start them again. worked like a charm for me. another thing, if its an emergency, then at the login, click ā€œwork offlineā€ and it will let you in to deski or webi, but thatā€™s about it, you wont be able to access any files that are outside your local server. hope this helps

Sami

samibaig786 (BOB member since 2008-11-10)

18

We were getting the same error trying to access Designer from local pc. We discovered that it was firewall/port related and we had to alocate ports to the following servers (used CMC -> Servers -> Properties)

CMCServer (6401)
InputFileRepositoryServer (6402)
OutputFileRepositoryServer (6403)

Uncheck the ā€˜auto assignā€™ box and allocate ports as above.
Restart SIA

bellipseo (BOB member since 2008-09-29)

19

We are using BOXIR2 in Windows version. One of the user while connecting to deski from his PC was getting the error: ā€œThe secEnterprise DLL could bot be found or does not existā€.
But when he tried from my machine with the same Id, he was able to do so.
On investigating found that the secEnterprise.dll was not present in the C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\auth\secEnterprise.
Pasted the entire content of win32_x86 folder from my PC to his. The problem was resolved.

amitbh_4u :india: (BOB member since 2007-06-04)

20

Hi Nitesh,

Did you get the solution for your problem because I am facing identical problem and still no solution in sight.

Rgds
S

siddhr007 (BOB member since 2009-05-15)