BusObj error BOL #136 Unable to open this document

server administration Web Intelligence 6.x Servers
1

Hello everybody,

I am running 6.5.1 on an AIX system, but I frequently get errors when trying to open .rep’s via Infoview: “BusObj error BOL #136 Unable to open this document, file is corrupted” or “Unable to open this document, file is corrupted Unable to open this document, file is corrupted” or “A system error occurred. (Error: INF 00130) (10435).” I don’t always get these errors. Time to time it is comming. Will you please let me know the reason & resolution for this error? so I can ensure that in my environment.

Background:

  1. Database is oracle 9i. 2) Web/application server is TOMCAT/APACHE. 3) All the reports were developed in thick client 6.5.1 version. 4) The specific action when i get the error is, a) while try to open the report b) while press the refresh document icon in infoview. 5) If we restart the WEBI server, it is working fine. 6) Users are using IE browser.

I am under very much pressure, pls help me ASAP.

Thanks & regards,
Viyasar Ramanujam. N

viyasar (BOB member since 2005-07-08)

2

Have you searched for and read the many posts around this error?

MikeD :south_africa: (BOB member since 2002-06-18)

3

Hi Mike,

Thanks for the response. It looks the mentioned resolution will go for WINDOWS based approach only. My case based on UNIX server. Will it suits for me also?

Thanks & regards,
Viyasar Ramanujam. N

viyasar (BOB member since 2005-07-08)

4

The same principle applies if this is the cause of your problem.
I’d suggest searching for further threads on this error first to give you an idea of all the possible causes.

MikeD :south_africa: (BOB member since 2002-06-18)