Instead of cluttering the General Board with a newbie’s questions, I’ve decided to post it here.
I’m brand-new to the IT Industry. Previous 15 years spent as an Engineer with the USACE (Insert joke here).
I just signed on with an IT Consulting Firm. We have a large contract with several telecommunication giants. Looks like my primary duty will be tracking IT-support issues in a process engineering (i.e. QA/QC role) role. I’ll be using the supported company’s Business Objects system to track that info. I’m brand new to Business Objects (so brand new that I’m still awaiting access to the Bus Obj system; I have some minor user-end experience with Crystal Reports from previous work.
Anyways I didn’t really see a newbie user thread/board on this forum. I’ve been reading Cindi Howson’s reference on Bus Obj. Can anyone recommend further reading or a site/forum for more knowledge on this system? Thanks in advance.
Scuall_BOB (BOB member since 2011-05-17)